THE LOAN PARTNERSHIP Salary
82 GALLOWS HILL LANE ABBOTS LANGLEY WD5 0BY
TIN: 06576125
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Earnings on positions in THE LOAN PARTNERSHIP
THE LOAN PARTNERSHIP is looking for employees for positions:
customer account manager
Working hours
- full-time | Permanent
Education
- A-Level or equivalent
Requirements
- educated to degree level or CeMAP level 3
- outstanding customer service and communication skills
- the ability to explain complex information clearly and simply
- the ability to respect confidential information
- A friendly, approachable attitude and an excellent judge of character
- A natural problem-solver with strong analytical skills, outgoing, good on the phone, proactive, hardworking and not a clock watcher
- high attention to detail
- pro-active attitude
Responsibility
- checking documentation received from clients and third parties
- chasing 3rd Party companies for information required from mortgage lenders and surveyors
- communicating lender updates to ensure company aware of any outstanding requirements to complete applications
- job Description: Customer Account Manager
- assisting in reviewing all applications on a weekly basis to ensure that all cases are being processed to the highest standard
- maintain an excellent knowledge of our lender’s products, underwriting and affordability requirements to assist in the processing of customer applications
- liaising and communicating with customers, lenders and solicitors during the processing of applications, building strong relationships and assisting in providing an excellent customer experience
- proactively pre-empt issues with regards to customers and resolve problems arising