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THE JUICE PLUS+ COMPANY is looking for employees for positions:
customer service advisor
customer service advisor
Requirements
bilingual
danish
direct Sales
multilingual
partner Support
hold a good standard of education
experienced in working within a customer service environment, with evidence of ability to provide an exceptional level of service
outstanding and pro-active communication and critical thinking skills
Language
english
Responsibility
evaluate and provide ideas on methods to facilitate operational improvements
support and analyse technical issue for Partners
work as an integral part of the EMEA Service Centre Solutions team to deliver exceptional Partner Support specializing in 2nd level and advanced support, across all markets
report technical issues and problems/ challenges to Supervisors, and Service Desk if required
strive for a first-time resolution of all high level enquiries via phone, email and social media or other channels, in a timely and informative manner, seeking support/advice if needed from Supervisors or Manager
calculate and process position Partner qualifications, handle order-related queries, and manage questions on Compensation Plans, Price Changes, Incentive Changes and other similar inquiries
provide full assistance during Month-End activities
provide assistance on any other ad hoc Customer and Partner support related tasks as needed
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