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THE IT SERVICES GROUP is looking for employees for positions:
account manager
account manager
Working hours
full-time
Responsibility
this presents an exciting opportunity for an individual with a passion for and experience in the field of IT Service Delivery
help to lead and prioritise the Service Desk Support team
act as resource to the rest of the team for rapid decisions and direction
help to coordinate escalations
this new role requires someone with strong business acumen, dedication, and a consistently positive can-do attitude with a hands-on approach
generate, build and maintain strong, long-lasting client relationships
negotiate sales opportunities and close agreements to maximise profits
A fast paced and rapidly growing business who are currently focussing on expanding presence of their IT Managed Services throughout the SME market are currently looking to appoint an IT Service Delivery Manager who will take charge of forging strong relationships with new clients and engaging with key business leaders and stakeholders
Salary
salary
Education
A-Level or equivalent
Requirements
experience of infrastructure delivery in a fast-paced environment
A good understanding of Networks, Routers, Firewalls and Wi-Fi
A good understanding of MS Windows Server, O365, Exchange
commercially astute, with excellent customer service skills