THE IASME CONSORTIUM in Great Malvern Salary

THE IASME CONSORTIUM
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THE IASME CONSORTIUM is looking for employees for positions:

customer service administrator

Working hours

  • full-time | Permanent

Responsibility

  • IASME is a friendly, inclusive company based in Malvern
  • we are expanding to Scotland and Northern Ireland and are looking for people to work with us in these regions
  • we strongly believe in diversity and inclusion and encourage applications from across the community
  • we value the skills, experience, and enthusiasm that people of all ages can bring to our team
  • this role will include answering customer queries via telephone and email, as well as administrative tasks
  • answering telephone enquiries. These can be varied and are not scripted
  • answering email enquiries, using a mail-handling service desk
  • answering email enquiries. We use a mail-handling service desk for this

Requirements

  • experience in dealing with customers
  • evidence of being organised
  • experience with using varied software platforms
  • excellent literacy skills
  • excellent organisational skills
  • excellent telephone manner
  • ability to communicate well
  • ability to work independently as well as in a team