THE GRAND CHAMPAGNE COMPANY Salary
15 HOLLYCROFT ASHFORD HILL THATCHAM RG19 8BU
TIN: 08471500
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Earnings on positions in THE GRAND CHAMPAGNE COMPANY
THE GRAND CHAMPAGNE COMPANY is looking for employees for positions:
customer service manager
Working hours
- full-time | Permanent
Requirements
- ability to work effectively with a variety of customers and enjoys the challenge of any time-sensitive problem-solving
- excellent levels of communication with colleagues and customers
- excellent organisational and written skills
- excellent attention to detail, timekeeping, IT and good reporting skills
- excellent levels of customer service. Clear and well-spoken and friendly yet efficient
- previous experience in a senior customer service role with the ability to lead a team
- previous experience with customer CRM tools, and e-commerce order processing systems
- experience and knowledge of Wine/Spirits - WSET Level 2 preferred
Education
- diploma of Higher Education
Responsibility
- maintain and regularly update Customer Service documentation
- liaise with the team and other departments i.e. warehouse and stock control services