THE FUTURES TRAINING GROUP Salary
192 ALLERTON ROAD MOSSLEY HILL LIVERPOOL L18 5HU ENGLAND
TIN: 12253456
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Earnings on positions in THE FUTURES TRAINING GROUP
THE FUTURES TRAINING GROUP is looking for employees for positions:
customer service advisor
Working hours
- full-time | Contract
Responsibility
- to be the first point of contact for customers/ stakeholders accessing National Careers Service and Futures helplines
- daily monitoring of email inboxes and the prompt response to enquiries
- the booking of customer appointments using web-based booking systems
- to maintain databases ensuring efficient and accurate data input
- ensuring the working environment including customer service areas and meeting rooms are kept clean and tidy
- providing administrative support to National Careers Service Advisers
- contributing to team effort by accomplishing related results as needed
- to work with Contract Managers and Communications team to create a welcoming approach via phone lines and in centres