operations manager
20 the last 111 days, recently 2023-10-13
Responsibility
- as a result of our expansion plans and our continued ongoing success we are seeking a Store Operations Manager
- company policies and procedures
- to provide excellent customer service
Show more +33 - accuracy of Company documentation
- to help minimise stock shrinkage through effective stock and security management
- reconciliation and banking of all store revenues
- as a result of our expansion plans and our continued ongoing success we are looking to appoint a full time Customer Service Supervisor
- trading Standards compliance checks
- in this role you will be a key member of the store senior management team and will report to the Store Manager
- in this role you will oversee the Customer Service Desk and Tills. You will need to be polite and approachable, confident and can remain patient and calm in difficult situations
- to take responsibility for opening and closing the store as necessary
- store e-mail system usage
- job Title: Retail Manager
- to share responsibility for the security of the premises in accordance with Company policy
- production of Point Of Sale/ price indicators
- to be successful in this role you will be a dedicated and experienced Store Operations Manager. You will lead by example and inspire our retail colleagues to maximise sales and deliver excellent customer service
- to be successful in this role you should have problem-solving skills and the ability to think quickly, oversee a team and work on initiative are skills for the role
- to ensure compliance with all of the rules and procedures of the store and the Company
- booking on of incoming/outgoing stock
- what are we looking for?
- you will need to have to have a flexible approach to work duties. Generally, the Supervisors duties are to assist their Line Manager in his or her duties, providing cover in his or her absence
- to ensure compliance with all legal and statutory requirements, with particular reference to the Health and Safety regulations
- processing of damaged stock
- previous experience for a similar company preferred
- issuing and inputting stock inventory counts
- issuing and inputting inter-store transfers
- to help ensure that the team members are providing a courteous and efficient service to customers, treating each customer in a pleasant and helpful manner
- ensuring store compliance with Company deadlines
- much of this success is thanks to our talented and passionate teams
- processing customer orders
- new starter induction
- new starter reference checks
- maintain store cleanliness and organization
- adherence to cash office procedures
- monitor inventory levels and coordinate with suppliers for stock replenishment
- implement strategies to maximize sales and achieve revenue targets
Requirements
- proven experience in a retail management role
- strong leadership skills with the ability to motivate and inspire a team
- excellent communication and interpersonal skills
Show more +10 - proficient in math for handling cash transactions and managing inventory
- organizational skills to effectively manage store operations and administrative tasks
- knowledge of market trends and customer preferences in the retail industry
- familiarity with phone etiquette and customer service best practices
- time management skills to prioritize tasks and meet deadlines
- retail sales: 1 year
- supervising experience: 1 year
- customer service: 1 year
- retail management: 1 year
- management: 1 year
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