customer advisor
5 the last 151 days, recently 2023-10-03
Responsibility
- you will be responsible for verifying the identify and age of customers, as well as ensuring compliance with regulatory standards
- if you have the relevant skills and experience, we would love to hear from you
- we are looking to recruit a Part Time Customer Verification Advisor to play a crucial role in ensuring our customers meet the necessary requirements for Gambling activities
Show more +5 - we are looking to recruit a Part Time Customer Experience Advisor to provide our Customers with a great customer experience via live chat and email, in relation to our Sports and Casino products
- you must have previous experience of working within a Betting Environment, with a keen interest or knowledge of Sports and Casino products
- weekend hours will be between 12:00 - 22:00
- you must be able to travel to the office, as the induction & training will be at the office, 55 Charnock Road, Liverpool, L9 7ET
- you must be flexible with your hours of work, as this role will be working 15 hours per week on 2 rotational shift patterns covering the hours of 19:00 & 22:00 Monday to Thursday and 18:00 - 22:00 every other Friday
Requirements
- previous experience within a customer verification role
- thorough knowledge of gambling regulations and responsible gambling practices
- high level of attention to detail and accuracy in document verification
Show more +1 - ability to handle sensitive and confidential information in line with GDPR
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