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THE FOOTBALL POOLS is looking for employees for positions:
customer advisor
customer advisor
customer services advisor
junior web developer
outbound sales advisor
sales advisor
Working hours
part-time
part-time | Temporary
Responsibility
you will be responsible for verifying the identify and age of customers, as well as ensuring compliance with regulatory standards
if you have the relevant skills and experience, we would love to hear from you
we are looking to recruit a Part Time Customer Verification Advisor to play a crucial role in ensuring our customers meet the necessary requirements for Gambling activities
we are looking to recruit a Part Time Customer Experience Advisor to provide our Customers with a great customer experience via live chat and email, in relation to our Sports and Casino products
you must have previous experience of working within a Betting Environment, with a keen interest or knowledge of Sports and Casino products
weekend hours will be between 12:00 - 22:00
you must be able to travel to the office, as the induction & training will be at the office, 55 Charnock Road, Liverpool, L9 7ET
you must be flexible with your hours of work, as this role will be working 15 hours per week on 2 rotational shift patterns covering the hours of 19:00 & 22:00 Monday to Thursday and 18:00 - 22:00 every other Friday
Requirements
previous experience within a customer verification role
thorough knowledge of gambling regulations and responsible gambling practices
high level of attention to detail and accuracy in document verification
ability to handle sensitive and confidential information in line with GDPR
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