THE FOOTBALL POOLS  Salary

WALTON HOUSE 55 CHARNOCK ROAD LIVERPOOL L67 1AA ENGLAND

THE FOOTBALL POOLS
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THE FOOTBALL POOLS is looking for employees for positions:

customer advisor

Working hours

  • part-time
  • part-time | Temporary

Responsibility

  • you will be responsible for verifying the identify and age of customers, as well as ensuring compliance with regulatory standards
  • if you have the relevant skills and experience, we would love to hear from you
  • we are looking to recruit a Part Time Customer Verification Advisor to play a crucial role in ensuring our customers meet the necessary requirements for Gambling activities
  • we are looking to recruit a Part Time Customer Experience Advisor to provide our Customers with a great customer experience via live chat and email, in relation to our Sports and Casino products
  • you must have previous experience of working within a Betting Environment, with a keen interest or knowledge of Sports and Casino products
  • weekend hours will be between 12:00 - 22:00
  • you must be able to travel to the office, as the induction & training will be at the office, 55 Charnock Road, Liverpool, L9 7ET
  • you must be flexible with your hours of work, as this role will be working 15 hours per week on 2 rotational shift patterns covering the hours of 19:00 & 22:00 Monday to Thursday and 18:00 - 22:00 every other Friday

Requirements

  • previous experience within a customer verification role
  • thorough knowledge of gambling regulations and responsible gambling practices
  • high level of attention to detail and accuracy in document verification
  • ability to handle sensitive and confidential information in line with GDPR