THE EDINBURGH RECRUITMENT AGENCY

Responsibility

• building and maintaining relationships and engagement with Senior Quality Assurance Representatives
• record and document management
• format complex legal documents and presentations
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• coordinate quarterly forums, working with events team to organise topics, speakers and drafting agendas
• issue invoices and annual returns, processing expense claims
• audio typing
• prepare and analyse reports to include best practice examples, statistical information and other data as required
• arranging assessment visits
• establish and maintain spreadsheets and databases
• create content and produce marketing materials
• monitoring inboxes, answering straightforward queries, escalating others and ensuring responses
• collate quarterly reports from external shareholders
• participate in research and prepare briefings relating to potential quality assurance accreditations
• data and information collection for reporting
• organise, take minutes and progress actions for various panel meetings
• identify process improvements and make suggestions where appropriate
• travel arrangement, as required
• other administrative duties as needed
• meeting and webinar organisation
• membership register maintenance
• updating webpages

Requirements

• microsoft Office
• administrative
• client Services
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• quality Assurance
• minutes
• office Administrator
• relation Management
• organisational Skills
• sales Administration
• stakeholder Management
• spreadsheets
• shipping
• administration
• typing
• mailing Lists

Earnings for position administrator

Responsibility

• responsible for delivering the best customer experience possible within the restaurant
• leading the Front of House Staff and Kitchen team with a strong work ethic, leadership skills and positive personality
• lead the front-of-house team and managing floor operations
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• running events and services in the restaurant
• provide training, support and development to staff
• maintain impeccable cleanliness, food quality and service standards
• scheduling and staff organisation
• managing service board and flow
• face to face customer service, engaging with, and creating solutions to customer feedback
• being the face of the restaurant - being friendly, approachable and energetic toward customers, staff and other stakeholders
• managing all aspects of the restaurant

Requirements

• communication Skills
• customer Service
• organisational Skills
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• staff Management
• restaurant Management
• we are looking for someone who will bring passion, energy and experience to the Restaurant
• minimum 2 years’ experience in a similar role
• experience managing and developing staff
• A mature, engaged and enthusiastic outlook
• strong knowledge of wine, food and service
• excellent communication and organisation skills, with a friendly manner
• ability to work under pressure, giving direction and leading the restaurant team
• you will need to have extensive previous experience in how to manage a restaurant floor, including a team of staff and to work alongside a kitchen team to deliver excellent service to customers
• job Type: Full-time
• work Location: In person
• application deadline: 25/09/2023

Earnings for position restaurant manager

Responsibility

• make outbound calls to convert prospects and leads into sales
• maintaining relationships with existing clients, and engaging with dormant clients
• influence clients through positive and solution-based conversations
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• ensure data is accurate and up to date on internal system
• carry out all related administrative tasks
• communicating and building relationships with client about order status and delivery details as required
• answering questions about order status, delivery schedules, and product information to help resolve client queries
• reviewing order forms to ensure that all required information has been provided

Requirements

• administrative
• customer Service
• outbound Calls
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• sales
• telesales
• proven experience in telesales/sales or experience in customer service
• proven track record of successfully meeting sales quota, preferably over the phone
• A proactive, enthusiastic and energetic attitude
• good knowledge of working with software and telephone systems
• ability to learn about products and describe/explain them to clients
• excellent communication and interpersonal skills

Earnings for position telesales executive

Responsibility

• make outbound calls to convert prospects and leads into sales
• maintaining relationships with existing clients, and engaging with dormant clients
• influence clients through positive and solution-based conversations
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• ensure data is accurate and up to date on internal system
• carry out all related administrative tasks
• communicating and building relationships with client about order status and delivery details as required
• answering questions about order status, delivery schedules, and product information to help resolve client queries
• reviewing order forms to ensure that all required information has been provided

Requirements

• administrative
• negotiator
• customer Service
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• revenue
• outbound Calls
• sales Executive
• sales
• hospitality Industry
• telesales
• B2B sales
• proven experience in telesales/sales or experience in customer service
• proven track record of successfully meeting sales quota, preferably over the phone
• A proactive, enthusiastic and energetic attitude
• good knowledge of working with software and telephone systems
• ability to learn about products and describe/explain them to clients
• excellent communication and interpersonal skills

Earnings for position sales executive

Responsibility

• general administration supporting the sales team
• communicate with suppliers, clients and colleagues providing a first-class customer service experience. You will be confident, and nothing is too much trouble for your clients
• update and populate the database, deal with numerous emails so your qualities will include being organised, structured and efficient in dealing with enquiries

Requirements

• administrative
• administration Duties
• communication Skills
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• customer Service
• sales
• written Communication
• highly Numerate

Earnings for position sales administrator