Earnings on positions in THE CORNISH FOOD BOX COMPANY
THE CORNISH FOOD BOX COMPANY is looking for employees for positions:
customer service assistant
Working hours
full-time | Part-time
Salary
salary
Education
GCSE or equivalent
Responsibility
answer customer queries and take phone orders
contact existing customers to gain feedback and ensure their orders meet their needs
take customer payments over the phone and call customers for payment where needed
assist the Customer Service Manager with daily admin tasks
job Title: Customer Service Assistant / Receptionist
location: Redruth Office
hours: 37.5 per week with occasional weekend cover. Part-time hours would be considered
contract: Permanent, £18 - 22,000 per annum depending on experience
Requirements
previous experience in a customer service role preferred
excellent communication skills, both verbal and written
strong problem-solving abilities and attention to detail
ability to multitask and prioritize tasks effectively
proficient in using computer systems and software applications
positive attitude and ability to work well in a team environment
flexibility to cover at busy times including occasional weekends if required
customer service: 1 year
digital marketing manager
Working hours
part-time
Responsibility
we are looking for a Digital Marketing Manager to join our fantastic team based in Redruth
grow web traffic and enable digital growth
measure key performance metrics, including website traffic, audience engagement, service quotas, bounce rate and ad spend return on investment
manage our social media platforms, which include Instagram, Facebook, TikTok and LinkedIn
the successful applicant will be overseeing the promotion of 3 ecommerce websites, and ensuring that the look and feel of our marketing campaigns are on brand will mean this is a busy but rewarding role with lots of scope for development for the right person
you'll need prior experience in setting up and running Google Ad campaigns, email marketing, social media posts and adverts, as well as content creation for blog posts
development of brand awareness and online reputation
ideally, you will also have good creative skills and technical ability with an understanding of running end to end digital marketing campaigns
Salary
salary
Requirements
marketing degree or relevant field
minimum of 3 years’ experience in a similar position
monitor social media platforms, outside of standard office hours
maintain excellent writing and language skills
highly organised and able to communicate effectively with all members of the team
strong leadership skills
effectively communicate information and ideas in written and graphic format
sound and up-to-date knowledge of latest trends and best practices in digital marketing
packer
Working hours
part-time
Salary
salary
Requirements
you will be efficient and accurate in your work and show great attention to detail
ability to work well in a small team
you will need to have a base level of fitness as the role is very active and lifting is required
extremely reliable with great timekeeping
previous experience in a retail / stock control / order processing role
good customer service skills
previous warehouse experience in a pick and pack operation
positive personality with a 'can do' attitude
sales representative
Working hours
full-time
Salary
salary
Responsibility
contact by phone and email potential new domestic customers from leads
answer customer queries and take phone orders
represent the company at a variety of events, generate new sales leads and sign-up new customers
ensure lapsed customers are contacted to gain feedback and re-engage them with an order that meet their needs
develop existing relationships with customers to maximise sales potential
keep key management tools such as CRM systems up to date
feedback information from customers to the rest of the team
manage other team members at events and in sales roles
Requirements
at least 3 years’ experience in a similar sales role
the ability and desire to be a great ambassador for the Cornish Food Box Company
positive 'can-do' attitude and great team player
naturally friendly and charismatic individual who have the confidence and desire to sell
excellent communication skills in person and on the phone
organised self-starter who is able to prioritise and maximise sales results
A clean driving license and own vehicle
passionate about communicating the benefits of buying local seasonal food
multi drop driver
Working hours
part-time
Responsibility
we are seeking a dedicated and reliable relief Delivery Driver to join our team
safely and efficiently deliver products to residential and commercial locations on assigned routes
load and unload milk crates with care, following proper handling and storage procedures
maintain a clean and organized delivery vehicle
there will be scope for the right person in the future to take on their own regular delivery route if desired
adhere to all traffic regulations and company policies to ensure safe and efficient delivery operations
we are looking for a Delivery Driver to join our fantastic team delivering customers grocery orders and occasionally assisting with picking and packing customers orders
as the relief driver covering both our nightime Lillie Brothers milk delivery rounds and our daytime Cornish Food Box delivery rounds you'll play a crucial role in ensuring the timely delivery of our high-quality products to our valued customers throughout west and mid-Cornwall
Salary
salary
Requirements
full clean UK driver's license
ability to handle physical tasks, including lifting and carrying food boxes and milk crates
availability to work both night time and day time shifts as required
previous experience of multi-drop deliveries
reliable and punctual with excellent time management skills
previous experience in warehouse role
A great eye for detail
experience and/or certification in a customer service role