THE BIKE SHED DEVON  Salary

1A PARLIAMENT SQUARE PARLIAMENT STREET CREDITON EX17 2AW

THE BIKE SHED DEVON
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THE BIKE SHED DEVON is looking for employees for positions:

sales administrator

Working hours

  • full-time

Responsibility

  • pick, pack and dispatch orders received via The Bike Shed website, telephone, and eBay
  • liaise with Royal Mail / couriers to book in and prepare items for collection
  • respond to routine customer enquiries via e-mail and telephone
  • identify non-routine customer enquiries and escalate as appropriate
  • the opportunity has arisen for a full-time member of staff to join our team, with the responsibility for managing and processing online orders, and further developing this growing area of the business
  • handle all returns, organising replacements or refunds as necessary
  • the role will involve both the routine daily packing and dispatch of orders received, together with associated customer service, website administration and the longer-term development of the online retail business, including sourcing of new products and development of new sales channels
  • monitor listings and update website descriptions and images

Requirements

  • sales administration: 1 year