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THE BIKE SHED DEVON is looking for employees for positions:
sales administrator
sales administrator
Working hours
full-time
Responsibility
pick, pack and dispatch orders received via The Bike Shed website, telephone, and eBay
liaise with Royal Mail / couriers to book in and prepare items for collection
respond to routine customer enquiries via e-mail and telephone
identify non-routine customer enquiries and escalate as appropriate
the opportunity has arisen for a full-time member of staff to join our team, with the responsibility for managing and processing online orders, and further developing this growing area of the business
handle all returns, organising replacements or refunds as necessary
the role will involve both the routine daily packing and dispatch of orders received, together with associated customer service, website administration and the longer-term development of the online retail business, including sourcing of new products and development of new sales channels
monitor listings and update website descriptions and images
Requirements
sales administration: 1 year
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