TCMM SHUTTER GROUP Salary
QUAYSIDE HOUSE BASIN ROAD SOUTH HOVE BN41 1WF
TIN: 04472045
TCMM SHUTTER GROUP Premium profile inactive Premium profile inactive
Earnings on positions in TCMM SHUTTER GROUP
TCMM SHUTTER GROUP is looking for employees for positions:
customer service executive
Working hours
- full-time
Responsibility
- providing world class customer service by telephone, email, social media and online instant messaging
- working closely with our marketing and logistics departments to ensure the end-to-end customer journey is positive and efficient
- providing expert technical and product advice prior to order, to ensure that customers feel confident with their purchase
- communicating with our manufacturer and customers to answer queries or finalise technical drawings
- you will work as part of a small, dedicated team reporting directly to our Customer Experience Supervisor
- importing and managing shipping and delivery data via our CRM
- resolving delivery, damage or design complaints swiftly and effectively
- working for our homegrown online brands, including California Shutters, you will be responsible for delivering exceptional customer service and managing a growing volume of ‘DIY’ shutter orders
Requirements
- passion for customer service
- communication & Interpersonal Skills
- administration with excellent attention to detail
- ability to work as part of a team
- positive, hardworking attitude
- competency with numbers and metric measurements
- ability to explain technical information in a clear and an understandable way
- previous experience using order management systems and CRM advantageous
Earnings on positions in TCMM SHUTTER GROUP
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2916 £