T-TECH COMPUTERS is looking for employees for positions:
it field engineer
Working hours
full-time
field engineer
Requirements
previous service desk experience, we are looking for a minimum of 2 years
strong technical Microsoft experience
great communication skills
service Centric- We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile
united- We succeed as a team, pulling together to achieve our goals. We understand and respect others’ views and perspectives. We communicate openly with each other, sharing, challenging, and supporting
high Standards - We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve
service engineer
Trade
software Development
Software Development
Working hours
full-time
Requirements
previous experience in a 2nd line support role, preferably in a fast-paced environment
proficient knowledge of IT systems, including hardware, software, networks, and servers
strong analytical and problem-solving skills with the ability to think critically under pressure
excellent communication and interpersonal skills to effectively interact with clients and team members
ability to prioritize and manage multiple tasks simultaneously, ensuring deadlines are met
IT certifications such as ITIL, CompTIA, or Microsoft certifications are highly desirable
Responsibility
job Title: 2nd Line Service Desk Specialist
location: Aberdeen
what will your day to day look like?
are you ready to take your IT support career to the next level? Do you thrive on tackling complex challenges and providing top-notch service? Look no further! We are seeking a highly skilled and passionate Service Desk Specialist to join our dynamic team and support a key client in Aberdeen
2nd Line Support: Serve as the go-to problem-solver and hero of the Service Desk, providing exceptional support to our client. Take ownership of technical issues, investigate root causes, and deliver timely resolutions