SYSTEM C HEALTHCARE Salary
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Maidstone
THE MAIDSTONE STUDIOS VINTERS BUSINESS PARK NEW CUT ROAD MAIDSTONE ME14 5NZ
TIN:
01754990
IT-Services

Earnings on positions in SYSTEM C HEALTHCARE

Earnings on positions in SYSTEM C HEALTHCARE

Average salary in this position
Average salary in this position in the country
developer
2916 £
27%
3687 £
implementation consultant
3750 £
18%
4419 £

National average salary

2950 £

Average salary in this company

2749 £

Estimated salary

£ 2666

Median salary at SYSTEM C HEALTHCARE

£ 2000 Lowest salary
£ 2749 The average salary
£ 3750 Highest salary

SYSTEM C HEALTHCARE is looking for employees for positions:

implementation consultant

Responsibility

  • deliver software implementations that align with clients' strategic goals in social care and education
  • to undertake the role of Implementation Consultant on a number of implementation projects
  • lead configuration design workshops and facilitate system training for customer super users
  • lead configuration design workshops
  • troubleshoot and resolve complex configuration and integration issues during implementation
  • provide system expertise to the overall project members
  • monitor, escalate, and manage high-priority issues and risks appropriately
  • impart system knowledge to the customer Project Team

Requirements

  • proven experience implementing software solutions within social care or education sectors
  • CSS Knowledge
  • education Domain experience including Admissions and Appeals, Early Years and Home to School Transport
  • ID Provider Knowledge - OpenID Compliant
  • excellent communication skills when working on an individual basis
  • portal Implementation Experience
  • familiarity with Agile project methodologies, UAT cycles, and configuration best practices
  • ability to explain complex concepts in a clear and simple manner with proven stakeholder communication and presentation skills

application support engineer

Salary

  • salary

Responsibility

  • responsible for 2nd and 3rd line support functions as part of the Application Support team
  • investigate, analyse and problem-solve Incidents raised via our Incident Management System, Jira
  • liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required
  • replicating persistent issues in the applications, using local test systems to identify potential bugs to be logged with Development for fix
  • communicate with customers regularly over issues and problems that they encounter
  • support customers on our own hosted servers as well as on-premises servers
  • use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause
  • take ownership of allocated customers and be their named dedicated engineer ensuring that Incidents are managed and resolved within agreed Service Level Agreements

Requirements

  • customer Service
  • general IT skills
  • programming / SQL Experience
  • jira / Confluence knowledge
  • leeds, LS1 5JF: Relocate before starting work

junior developer

Responsibility

  • contribute to development effort as a hands-on developer within your team
  • assist in developing and maintaining C#/.NET services and FHIR APIs
  • pro-actively seek guidance from colleagues as required to ensure first time correct delivery and continual development of technical skills
  • write clean, testable code under senior developer guidance
  • support the implementation of automated tests and contribute to CI/CD pipelines
  • timely and accurate reporting of assigned work status as required, reporting risks and issues as they arise
  • collaborate with QA and DevOps to troubleshoot issues and resolve defects
  • participate in team ceremonies, including stand-ups, planning, and retrospectives

Requirements

  • BSC or equivalent experience in a software engineering discipline
  • good communication skills enabling positive collaboration with functions outside development
  • understanding of formal software development methodologies
  • awareness and understanding of principles, theories, practices and techniques for delivering software development projects
  • bachelor's degree in Computer Science, Software Engineering, or related field
  • exposure to FHIR or healthcare interoperability concepts
  • awareness of C# and .NET framework
  • some hands-on experience or coursework in C#/.NET development

developer

Responsibility

  • engage in regular Agile meetings to discuss and clarify project requirements
  • design, develop, and unit test new software features, while also addressing bugs and making enhancements to existing modules
  • support team members in learning and troubleshooting as they develop applications using the framework
  • explore new technologies to enhance our products and improve functionality
  • plan upcoming work, manage release schedules, and assist with build pipeline automation
  • contribute to the maintenance of live systems by investigating and resolving issues
  • pro-actively seek guidance from colleagues as required to ensure first time correct delivery and continual development of technical skills
  • timely and accurate reporting of assigned work status as required, reporting risks and issues as they arise

Requirements

  • BSC or equivalent working experience in a software engineering discipline
  • good communication skills enabling positive collaboration with functions outside development
  • excellent coding skills in a variety of modern software languages
  • understanding of formal software development methodologies
  • good understanding of principles, theories, practices and techniques for delivering software development projects
  • good understanding of creating and consuming RESTful APIs
  • good understanding of C#
  • 2+ year's experience with JavaScript

service delivery manager

Responsibility

  • support the Account Manager where necessary and escalate any issues that cannot be resolved which could impact receipt of service payments
  • follow the agreed internal escalation process for Hot Fix requests for all products and services
  • develop and manage effective engagement acting as a conduit between the customer, business partner or supplier and the System C Alliance taking on a point of escalation role
  • initiate and manage the Customer Complaints Procedure if and as required by customer sites
  • schedule and lead remote Service Review meetings with the customer, business partner or supplier ensuring that necessary actions are followed up appropriately
  • create, review and distribute monthly service monitoring reports and review service level performance at service review meetings in line with agreed contracted timescales
  • manage the end-to-end supply chain of the services and products provided
  • help drive resolution to customer service issues through effective working arrangements with internal teams acting as the Incident Manager for the customer

Requirements

  • working with customers, suppliers or business partners and proactively driving actions to improve customer satisfaction
  • strong relationship building, influencing and negotiating skills
  • ITIL Foundation certification or equivalent knowledge
  • healthcare experience with a sound understanding of the business processes
  • creative problem solving
  • continuous improvement understanding
  • proven ability of working under own initiative and driving change
  • conflict management experience

support engineer

Responsibility

  • provisioning of 2nd line Technical Support to Internal and External Customers
  • deploying Technical Infrastructure & prerequisites to support both Managed & Hosted services and company software deployments
  • conducting Hardware & Software patching & Firmware Upgrades
  • managing VMware patching & Upgrades
  • overseeing AD / GPO / DNS / Certificate Management
  • conducting DR / Backup Testing and Azure Management
  • maintaining & Updating Technical Documentation
  • providing Advanced troubleshooting / Proactive support

Requirements

  • A minimum of 2 years in a Technical Role
  • excellent troubleshooting and problem-solving skills
  • installation / Administration of Windows operating systems
  • administration of Microsoft applications & services such as AD, DNS, DHCP, IIS, Group Policy, Certificates
  • VMWare vSphere
  • nutanix HCI
  • experience in administering & deploying Virtualised Technologies in an Enterprise environment including storage & backup
  • microsoft Azure

marketing executive

Responsibility

  • work with the wider team to build and execute campaign plans
  • identify demand generation opportunities within our Health and Social Care markets
  • organise and oversee multi-channel campaigning to clearly identify audiences
  • help identify and create content to support campaign activities
  • maintain relationships with third parties to support campaign activities
  • manage the marketing budget and ensure campaigns are executed in a timely manner, coming in on time and within budget
  • work towards agreed performance benchmarks, aiming to suggest incremental improvements across campaigns
  • produce detailed analysis and engaging reports of campaign activities to share internally

Requirements

  • the position would suit someone who is early on in their marketing career, or a recent graduate
  • good sense of initiative and a proactive mindset
  • some marketing experience, and/or a relevant qualification
  • analytical approach with attention to detail
  • project management experience
  • ability to learn new software quickly and utilise marketing tools
  • excellent written and verbal communication skills
  • confident and enthusiastic, with a strong ability to learn and expand the role

account manager

Responsibility

  • drive order intake and sales growth
  • deliver presentations, proposals and tender submissions
  • build and manage customer relationships
  • monitor market trends and report to the Director of Account Management
  • collaborate with marketing and business teams
  • represent SystemC at customer and industry events
  • provide regular updates to the Director of Account Management on the progress and status of accounts within the territory, including prospective orders and customer satisfaction issues
  • monitor and report on market trends, competitor activities, and opportunities to ensure a competitive edge

Requirements

  • willingness to travel extensively and stay overnight as required
  • full UK driving licence
  • excellent communication skills, both written and verbal
  • strong ICT proficiency, with the ability to use tools like JIRA and Wiki effectively
  • A professional and approachable demeanour to represent the company appropriately at all times
  • proven ability to manage a complex caseload, meet deadlines, and balance team workloads
  • demonstrated success in building and maintaining meaningful relationships with external and internal stakeholders
  • persuasive and credible in a sales context, with a strong ability to influence decision-makers

bid manager

Requirements

  • persuasive writing, editing, and storytelling
  • NHS/public sector procurement knowledge
  • bid planning, task management, and review cycle facilitation
  • content design and document compliance
  • delivering complete NHS bids as lead writer and manager
  • stakeholder engagement and SME coordination
  • collaborating with cross-functional teams to shape strategy and pricing
  • proficiency in MS Office and submission portals

Responsibility

  • manages 2-3 live bids/month
  • contributes to bid/no-bid recommendations and process improvements
  • opportunity Identification: Scan NHS procurement portals and frameworks to identify relevant tenders aligned to business priorities
  • bid Strategy & Storyboarding: Define win themes, pricing narratives, and content structure in collaboration with sales and product teams
  • content Creation: Write and edit tailored responses, ensuring clarity, accuracy, and alignment with the evaluation criteria
  • proposal Management: Oversee the bid lifecycle - assign tasks, track timelines, facilitate all process reviews, and ensure final submission
  • compliance: Ensure responses meet all legal, commercial, and buyer-specific requirements
  • collaboration: Work cross-functionally with SMEs, sales, legal, pricing and delivery colleagues to shape responses and gather inputs

technical manager

Responsibility

  • responsible for day-to-day management, resource planning and work allocation to meet agreed service levels
  • acts as the routine contact point, receiving and handling requests for support
  • monitors service delivery channels and collects performance data
  • responsible for the creation of customer facing support documentation
  • ensure appropriate cover levels at all times for the Customer Service Desk
  • foster collaboration and effective communication with other Support Managers to ensure seamless coordination and timely resolution of outages
  • assists with the development of standards, and applies these to track, monitor, report, resolve or escalate issues. Contributes to creation of support documentation
  • ensure the customer service desk analysts are identifying the minimum dataset for requirements and manage the collation of information and communication with customers

Requirements

  • demonstrable experience of managing a team and Service Desk operation, working within Service/Operational Level Agreements and Availability
  • strong relationship building, influencing, and negotiating skills
  • good documentation skills
  • demonstrable document management, training and guidance experience
  • excellent relationship & people management skills
  • strong written & verbal communication and interpersonal skills
  • good working knowledge of MS Office applications
  • demonstrable strategic thinking