SYSTEM C HEALTHCARE Salary
THE MAIDSTONE STUDIOS VINTERS BUSINESS PARK NEW CUT ROAD MAIDSTONE ME14 5NZ
SYSTEM C HEALTHCARE Premium profile inactive Premium profile inactive
Earnings on positions in SYSTEM C HEALTHCARE
Estimated salary
£ 2541
Median salary at SYSTEM C HEALTHCARE
£ 1833 Lowest salary
£ 2583 The average salary
£ 3750 Highest salary
Do you believe that workers at SYSTEM C HEALTHCARE are paid fairly?
SYSTEM C HEALTHCARE is looking for employees for positions:
application support engineer
Responsibility
- responsible for 2nd and 3rd line support functions as part of the Application Support team
- investigate, analyse and problem-solve Incidents raised via our Incident Management System, Jira
- liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required
- replicating persistent issues in the applications, using local test systems to identify potential bugs to be logged with Development for fix
- communicate with customers regularly over issues and problems that they encounter
- support customers on our own hosted servers as well as on-premises servers
- use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause
- take ownership of allocated customers and be their named dedicated engineer ensuring that Incidents are managed and resolved within agreed Service Level Agreements
Requirements
- customer Service
- general IT skills
- programming / SQL Experience
- jira / Confluence knowledge
- leeds, LS1 5JF: Relocate before starting work
Earnings on positions in SYSTEM C HEALTHCARE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2583 £