SYNLAB LABORATORY SERVICES Salary
FRANCIS HOUSE 9 KINGS HEAD YARD LONDON SE1 1NA ENGLAND
TIN: 03216065
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Earnings on positions in SYNLAB LABORATORY SERVICES
SYNLAB LABORATORY SERVICES is looking for employees for positions:
service delivery manager
Working hours
- full-time | Permanent
Responsibility
- maintaining customer relationships and improving response and delivery times
- resolving any service problems and customer complaints
- maintain responsibility for performing all duties in compliance with UKAS regulations along with professional duties, responsibilities and obligations of the role
- identify customer trends and help develop strategies to reduce the query rates
- to lead, develop and manage the Service Delivery team – optimising individual performance towards agreed goals and objectives with the aim of providing a high level of service to clients
Requirements
- successful track record of operating at middle to senior management level within the service sector environment
- experience in managing a field-based work force
- experience of managing, motivating and developing a multi-disciplinary workforce and harnessing the talents of employees at all levels
- ability to communicate effectively, negotiate and network through highly developed written, oral and presentation skills
- able to work on own initiative
- service Delivery: 2 years