SWINDON HOTEL in London Salary
30 POLAND STREET LONDON W1F 8QS UNITED KINGDOM
Phone:
+44 1793 279470
SWINDON HOTEL Premium profile inactive Premium profile inactive
Earnings on positions in SWINDON HOTEL
SWINDON HOTEL is looking for employees for positions:
office manager
Working hours
- full-time
Responsibility
- assist the Front Office Manager in overseeing the daily operations of the front desk and guest relations
- provide exceptional customer service to guests, ensuring their needs and requests are met promptly and efficiently
- handle guest inquiries, complaints, and requests in a professional and courteous manner
- assist with managing reservations and check-ins/check-outs
- coordinate with other departments to ensure smooth operations and guest satisfaction
- train and supervise front desk staff, ensuring they adhere to company policies and procedures
- assist with managing phone systems, including answering calls, transferring calls, and taking messages
Requirements
- excellent communication skills, both verbal and written
- strong interpersonal skills with the ability to build rapport with guests and team members
- exceptional problem-solving abilities to address guest concerns effectively
- proficient in using computer systems and software, including reservation management systems
- ability to multitask and prioritize tasks in a fast-paced environment
- detail-oriented with excellent organizational skills
Earnings on positions in SWINDON HOTEL
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1504 £