SWINDON AND WILTSHIRE LOCAL ENTERPRISE PARTNERSHIP

Responsibility

• the Finance and Resources Administrator will provide finance, HR and administrative support by undertaking a range of activities in an accurate and timely way
• occasional reception support, including answering phones and greeting guests
• flexible to take on ad hoc tasks as required to support the effective running of the business
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• assisting with collation of information for BID submissions

Requirements

• A commitment to quality and continuous improvement
• good pass in GCSE Maths
• good attention to detail and able to complete work to a high standard
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• good team player with flexible approach
• strong communication skills with the ability to communicate with staff and suppliers, in writing, by email and in person
• flexibility: happy to undertake a wide range of duties
• ability to work to deadlines and prioritise workload effectively
• confidence: able to liaise with internal staff, customers and suppliers
• administrative experience: 2 years

Earnings for position finance administrator

Responsibility

• the recently opened Business Cyber Centre , based in Chippenham, is a prime example of our innovation and impact
• we are now looking for a new team member to lead its day-to-day operations and maximise its potential
• the BCC also offers a range of cyber security products and services aimed at the SME market
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• the renovation of an existing building has been completed to high specification with the latest technology and provides a beautiful modern workspace
• the BCC, opened in May 2022, is SWLEP’s award-winning flagship business facility providing the highest quality offices, meeting rooms and conferencing spaces in the region
• the BCC is home to a thriving and growing business community having attracted a mixture of regionally and locally known players as well as increasingly gaining the attention of international organisations, using the facility as established office space, touch down facilities or to host events, meetings and team away-days
• the General Manager oversees the daily operations of the BCC to ensure delivery of services in line with the company’s vision and goals
• do you want to play a key role in an exciting new development for our region? SWLEP's purpose is to drive economic growth and job creation in Swindon and Wiltshire
• the GM is responsible for leading a small team to grow office, meeting room, and event space sales, whilst maintaining an outstanding customer experience for all BCC users
• the GM is responsible for day-to-day administration of access control systems, facilities maintenance contracts, billing tenants and customers and ensuring all service providers and contractors contribute to the smooth and safe operations of the site
• experience of handling day to day supplier and contractor relationships and obtaining quotes
• driving customer experience around office rental, virtual office, meeting room hire and additional services revenue

Requirements

• knowledge and experience of the demands, expectations and day-to-day operations of coordinating meetings and business events
• knowledge of data protection requirements
• facilities Management qualification, such as IWFM accredited awards
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• health and Safety qualification
• physical fitness to undertake tasks such as moving tables and chairs in conference area
• first aid qualification
• be flexible to changing working hours outside of standard office hours to meet the demands of the conference facilities
• significant experience in a front of house reception, conferencing, or facilities role
• excellent organisational skills with the ability to prioritise own workload within given deadlines
• outstanding time-management skills
• ability to coordinate multiple events, tasks and responsibilities and remain calm under pressure
• ability to communicate courteously and politely with internal and external clients, suppliers and staff
• good attention to detail and accuracy
• good team player with flexible approach
• commitment to own personal and professional development, including learning new skills for the role
• commitment to providing good customer service with a drive for continuous improvement
• able to deal with work of a confidential nature
• experience of line managing individuals and confident to undertake annual performance reviews