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SWAN PRODUCTS is looking for employees for positions:
customer service advisor
customer service advisor
sales administrator
Working hours
full-time
Responsibility
we are looking for a customer-focused individual who will provide a positive customer experience via a number of channels including telephone, email and social media in order to drive customer satisfaction, customer loyalty and customer retention
processing customer return requests and warranty claims
resolving customer queries by phone, email and social media platforms within agreed service levels and timescales
communicating with internal and external departments regarding repairs and spares
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