SWALLOW ASSOCIATES  Salary

18 ROPER LANE QUEENSBURY BRADFORD BD13 2DQ
TIN: 04672040

SWALLOW ASSOCIATES
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SWALLOW ASSOCIATES is looking for employees for positions:

customer service manager

Working hours

  • full-time | Permanent

Responsibility

  • manage the Customer Service function ensuring all orders are processed accurately, queries are resolved and excellent customer service is delivered
  • lead in actioning and embracing change, driving development across the business and deliver best-in-class customer service
  • manage the Sales Office and Customer Service function ensuring all orders are processed accurately, queries are resolved and excellent customer service is delivered
  • ensure all orders are processed accurately and in a timely manner, managing Customer and Sales Team expectations
  • responsibility for processing and invoicing sales for the customer base

Requirements

  • excellent interpersonal, written and verbal skills
  • experience in managing a small team and developing and mentoring staff members
  • sales Support: 2 years
  • customer service: 5 years
  • customer Service: 2 years
  • sales support: 5 years
  • management: 1 year