STONE AND GLASS GROUP  Salary

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GEORGE THOMAS AVENUE BRYNMENYN INDUSTRIAL ESTATE BRIDGEND CF32 9SQ WALES
TIN: 06452741
 Wholesale & Retail Trade
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STONE AND GLASS GROUP
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STONE AND GLASS GROUP is looking for employees for positions:

office administrator

  • office administrator
  • field service engineer

Working hours

  • full-time | Permanent

Responsibility

  • processing documentation accurately within the spares department; including works orders, picking and packing lists, customer purchase orders and technical documentation
  • proactively promoting our business products and resolving customer queries both efficiently and effectively
  • receiving, packaging and dispatching of spare parts, document scanning, data entry, filing
  • respond in a professional manner to all incoming calls and use various methods to communicate and allocate messages to the spares, sales or service department
  • responsibility to update the Customer Relationship Management system and ensure all customer communications and orders are logged and up to date, specific system training will be provided

Requirements

  • A background within customer service is essential
  • excellent interpersonal and customer service skills
  • experience in using CRM systems would be desirable
  • the ideal person for this role will be hard working, confident, tenacious, reliable, articulate and accurate in what they do
  • the candidate will be an effective communicator both verbally and written and must be able to work within a team as well as individually