STEVEN EAGELL is looking for employees for positions:
payroll
Working hours
full-time
Salary
salary
Requirements
payroll: 1 year
Responsibility
ensuring any parental leave is up to date on the system and relevant paperwork is received and uploaded
assisting with ensuring overtime is entered into Cascade correctly
ensuring absences are closed if required
ensuring absences are processed under the correct category
chasing Managers for missing paperwork
driver
Working hours
part-time
Salary
salary
service advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensuring that we provide the highest level of after sales customer care and satisfaction at all times, giving the customer the best possible experience
works with colleagues and other teams across the centre to provide a seamless service to customers
sales administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
works with After Sales team to ensure completion of service invoices
manages the stock management system, reporting any technical problems as necessary
provides general support to the Sales team and Corporate Sales Specialist, keeping them informed of customer order status and any issues that may arise relating to their sales
keeps stock list records complete and up to date for new, used and fleet cars as appropriate
uses a familiarity with the Shop@Toyotasystem to provide administrative support to the Sales team
works with colleagues across the centre to investigate and resolve customer complaints
liaises with Sales team and completes sales invoicing, ensuring all costs are included
communications manager
Working hours
full-time
Benefits
company car
Salary
salary
Requirements
public Relations: 4 years
Responsibility
support CEO and senior representatives by ghost-writing and/or editing materials to ensure all content aligns with Steven Eagell Group values and supports wider PR initiatives
identify and activate strategic local commercial partnerships to champion community and support wider PR strategy
create and deliver a national PR strategy that successfully communicates the Group's values and mission, enhancing the Group's reputation and position in the market
mechanic
Working hours
full-time
Responsibility
works with colleagues to maintain workshop standards of cleanliness and tidiness
warranty administrator
Working hours
full-time
Salary
salary
Requirements
strong teamwork skills
confident and professional communication skills
accurately reconciling warranty credits and correctly administer discrepancies and short-falls/rejected claims
exceptional verbal and written skills
demonstrates excellent attention to detail and accurate record-keeping
fully computer literate
Responsibility
attend and maintain manufacture training as and when required
to liaise with departments in order to ensure prior approval process is followed
check for any returned or rejected claims daily and rectify via liaising with the accounts department
ensure warranty compliance of paperwork presented prior to claim progression
to stay up to date with all Warranty notifications and updates from our manufacturer partner
customer service advisor
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
customer service: 2 years
customer service advisors
Working hours
full-time | Permanent
Salary
salary
Requirements
customer service: 2 years
Responsibility
this position is customer-facing, with successful applicants welcoming guests into the showroom, and engaging with them to discuss requirements
manager
Salary
salary
Responsibility
lead and oversee the service team, ensuring they understand the Toyota Experience and meet customer service targets
demonstrate and promote Toyota's brand values and the desired skills and behaviours
foster collaboration between the service team, sales, parts, and administration for excellent customer service
manage performance, set targets, and drive continuous improvement
oversee day-to-day operations, including workshop loading, labour sales, and adherence to key processes
continuously review and enhance service processes and systems for customer satisfaction and profitability
ensure timely customer follow-up calls and handle complaints in collaboration with other dealership teams
manage and develop team members, identify training needs, and address performance issues
Requirements
our foremost objective is to offer complete satisfaction to every one of our valued customers
we will provide excellent training and genuine career progression opportunities in return
experienced Aftersales Manager
enjoy constantly meeting new people and building rapport and connections
we have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand
have strong communication skills and enjoy presenting ideas to others
the Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands
aftersales Manager: 1 year
Changes in earnings for the position sales executive
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
4.6K £
2024
3.7K £
2025
Changes in earnings for the position manager
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
4.6K £
2024
3.7K £
2025
Changes in earnings for the position mot tester
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
4.6K £
2024
3.7K £
2025
Changes in earnings for the position service advisor
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
4.6K £
2024
3.7K £
2025
Changes in earnings for the position sales manager
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
4.6K £
2024
3.7K £
2025
Changes in earnings for the position vehicle technician / mechanic
0800 £1.6K £2.4K £3.2K £4K £4.8K £
0800 £1.6K £2.4K £3.2K £4K £4.8K £
4.6K £
2024
3.7K £
2025
Changes in earnings for the position customer advisor