STERLING TRAINING Salary
30-33 PALMERSTON ROAD SOUTHAMPTON SO14 1LL ENGLAND
TIN: 09461041
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Earnings on positions in STERLING TRAINING
STERLING TRAINING is looking for employees for positions:
customer service administrator
Working hours
- full-time | Apprenticeship
Language
- english
Responsibility
- act as a professional point of contact with delegates, trainers, and visitors in person, via virtual media, telephone, and email
- provide information, advice and guidance to delegates who are enquiring about courses or having difficulty with registering for online training
- proactively communicate with delegates, customers and third parties to ensure the effective and smooth delivery of tasks relating to bookings and courses
- provide office support by accurately filing documents, printing and collating course workbooks and materials for trainers, and checking for accuracy and compliance with corporate style and brand standards
- ensure delegates enjoy the best possible experience of their course. For international students, this includes advising on social and tourist activities, transport, and general welfare
Requirements
- A Level in English Language
- experience working in a similar administrative and/or customer service role
- experience of living or working outside of the UK
- level 2 qualification in business administration or customer service
- works on own initiative and can multi-task to ensure completion of tasks and objectives
- excellent communicator, personable and demonstrates a positive approach
- customer service: 1 year
- administrative experience: 1 year