STATE STREET GX Salary
20 CHURCHILL PLACE CANARY WHARF LONDON E14 5HJ
TIN: 03088044
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Earnings on positions in STATE STREET GX
STATE STREET GX is looking for employees for positions:
service technician
Working hours
- full-time
Responsibility
- takes ownership of issues and follow though issues until completed
- approved applications on laptops/desktops
- follows proper escalation procedures
- updates all assigned tickets on a daily basis
- creates a daily task list in order to manage time
- helps maintain documentation on desktop procedures
- assists the Service Delivery Manager in projects as assigned tasks
- communicates with management on the progress of assigned tasks
Requirements
- strong communication skills must clearly communicate technical issues with customers and management
- understanding of desktop operating systems
- skilled in troubleshooting in fast paced environment
- must be able to think quickly and outside the box
- develops customer relationships by communicating effectively
- plans work in advance by thinking though actions necessary to complete tasks though to deadline
- 3+ years of Information Technology experience in the area of trade floor desktop/helpdesk support