ST MARY?S STUDENTS? UNION Salary
ST MARY'S STUDENTS' UNION WALDEGRAVE ROAD TWICKENHAM TW1 4SX UNITED KINGDOM
TIN: 10780795
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Earnings on positions in ST MARY?S STUDENTS? UNION
ST MARY?S STUDENTS? UNION is looking for employees for positions:
shop manager
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Responsibility
- the trading arm of the Students’ Union comprises the SU Shop and the SU Bar. The outlets serve the students and staff of the university, but have a wider audience which encompasses hospital staff and visitors
- the outlets operate on a commercial, profit-generating basis, but all surpluses are retained by the SU to support student welfare and activities
- since the shop re-opened post pandemic, profit generating targets have been ambitious, and the shop manager role is key to help maintaining progress towards achieving this
- the SU Shop is located on the ground floor of Hunter Wing in the main foyer, and stocks a wide variety of stationery, confectionery, clothing, medical equipment, drinks, sandwiches, snacks and convenience foods
- we expect the appointed individual to provide leadership and effective management for the shop, and who will report directly to the Students’ Union chief operating officer
- the manager is responsible for the day-to-day running of the shop, dealing with both customers and suppliers. The additional duties include supervising the assistant manager, shop supervisors and student staff
- dealing with complaints
- allocating and delegating tasks for the day e.g. restocking shelves and organising the stock room and ensuring adequate cover over the lunch period
Requirements
- previous and relevant retail and managerial experience in a fast-paced environment
- experience of managing and leading in a retail setting
- extensive experience of supervising and managing staff
- strong customer service/sales skills
- ability to deal with difficult customers
- financial skills to enable development of secure and effective cash handling and fiscal functions within the shop
- experience of security and quality assurance processes in a retail context
- accurate cash handling skills