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Estimated salary
£ 2250
Median salary at ST JAMES?S CATERPILLARS
£ 1750Lowest salary
£ 2222The average salary
£ 2666Highest salary
Do you believe that workers at ST JAMES?S CATERPILLARS are paid fairly?
ST JAMES?S CATERPILLARS is looking for employees for positions:
operations manager
operations manager
hca
Responsibility
to liaise confidently and effectively with external claims handling companies as required
liaise confidently and effectively with the Partnership, Field Management and internal departments to resolve issues and escalations promptly
provide regular management Information and monitor for trends In case types, quality or productivity Issues
to control the workflow of the team, ensuring all team members have appropriate and sufficient work and that client complaints are concluded in promptly and in line with regulatory guidelines
oversee the triage and allocation of work by the team leaders ensuring that key tasks are completed In line with business and regulatory SLAs
lead, manage, coach and develop a team of claims handlers, making best use of skills and helping individuals to maximise their potential through the provision of 1:1s, PDRs and daily guidance and support
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