SPY ALARMS is looking for employees for positions:
administrator
Working hours
full-time | Permanent
Responsibility
due to expansion, we have an opening on the team here at Spy Alarms
assist the Installations Manager with the coordination and management of the new alarm, access control, fire and CCTV Security Systems
plan internal resources and subcontractors for the flawless execution of projects
assist with ensuring resource availability and allocation of personnel and materials
we are looking for a competent individual who has a great level of IT and excellent communication skills
assist with changes to the project scope, project schedule, and project costs
you will be articulate, presentable, enthusiastic, well organized and have great attention to detail
by the Installations Managers lead, ensure that all projects are delivered on-time, within scope and within budget
Salary
salary
Requirements
being flexible
using initiative
communication and listening
information technology
people management
organisation
customer service
recruitment coordinator
Working hours
part-time | Permanent
Responsibility
we are proud to serve our customers and believe in our commitment to quality service delivery and positive customer experience
this is where you come in as our newly created role of Recruitment Coordinator
working with the team to proactively identify staffing needs and ensure that job descriptions remain commensurate with roles
you will play a crucial role in managing the candidate experience throughout the hiring process across the Group
the role will involve developing links and relationships to promote and enhance the Spy Alarms brand and Employee Values Proposition
responsible for the coordination of shortlisting and interview set-up through to formal offer
the Spy Alarms Group of companies now employs over 230 members of staff across multiple sites which present Security and Fire solutions to residential and business customers in the Southeast
act as a point of contact for candidates building relationships during the selection process
Salary
salary
Requirements
demonstrable experience in business partnering with hiring managers as a recruiter
previous experience in managing medium-volume recruitment campaigns across multiple locations
demonstrated ability to establish effective and cooperative working relationships built on trust
hands-on experience with various selection and onboarding processes
proactive, self-motivated, and meticulous
strong leadership skills and people management skills
good working knowledge of the Right to Work regulations, referencing, and the Equality Act
experience in organising and conducting skills, psychometrics, and IQ/EQ assessments
technical support engineer
Working hours
full-time | Permanent
Responsibility
technical Support Engineer needed in Orpington, Kent DOE
second-line technical support for the group’s service teams
remote technical support via TeamViewer for commercial and priority clients
technical Support on small works quotation from the service team
monthly Remote Servicing
improving/Increasing our remote connections to our systems (Pyronix insight, Texecom Smartcom
technical Support for Field Engineers
if you are an experienced Technical Support Engineer wanting to join an expanding and successful, fun team, then apply now for a role at our Head Office in Orpington
Salary
salary
service manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
you will lead a team of 6 administrators and 15 field based Engineers
taking ownership of escalated complaints, Improve customer loyalty and retention whilst ensuring all processes are followed correctly and on time
the role will involve regularly meeting with other managers in all departments to discuss possible improvements to customer service
service Manager needed in Orpington, Kent
due to continued expansion, We are seeking an experienced Service Manager to provide and promote excellent customer service throughout the business with a positive and can do attitude
are you interested in working for a successful growing company where the staff feel like this..........?
the ideal candidate will have held previous management level experience, and although not essential having a solid technical background would be desirable skill
interviews will be offered to the candidates who meet the above criteria
sales administrator
Working hours
full-time
Responsibility
this role will report directly to the Group Commercial Director
sales Administrator needed in Orpington, Greater London
day to day your role will involve items such as
general sales enquiries, often include triaging calls to other departments
management of Surveyor diaries
with the continuing evolution of our sales team here at SPY, an opportunity has arisen for a role as Sales Administrator working from our Orpington Office
are you interested in working for a successful growing company where the staff feels like this……….?
complaint handling
Salary
salary
fire & security engineer
Working hours
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
Responsibility
job Types: Full-time, Permanent
customer service administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
point of contact for customers with queries, complaints, feedback, and requests
ensuring timely and professional responses to all incoming and outgoing correspondence
ensuring timely and professional responses to all incoming and outgoing correspondence, shared responsibility of your team emails
diary management of the engineers and allocating of their jobs
shared responsibility in answering approx. 25 - 40 calls per day per person
preparing reports on the activities of the engineers
providing costings and quotes to customers
providing costings and quotes to the Account Manager
Requirements
being flexible and using your initiative
being flexible
excellent communication and listening skills with the ability to show empathy
using initiative
good computing skills and knowledge of MS Office such as Outlook and Word
communication and listening
great ability to build relationships internally and with customers
information technology
credit controller
Working hours
full-time | Permanent
Salary
salary
Responsibility
full credit control payment chasing
meet and exceed monthly cash collection and debtor day targets
resolution of invoice queries, liaising with the service team
credit note issue and allocation
credit & Debit card payment processing
be pro-active in all aspects of the ledger, to review and maintain accounts in line with business requirements
preparation of court letters for overdue balances
posting and correct allocation of cash receipts against customer accounts
Requirements
previous experience in a similar role
being flexible
using initiative
communication and listening
good negotiation skills
IT Skills
strong organisation skills
customer service
engineer
Benefits
fuel card
company car
Salary
salary
Requirements
we require experience in fire detection equipment to include conventional, addressable & wireless fire alarm systems
knowledge of major brands of panels such as Gent or Vesda & other app based systems is ideal
knowledge of security alarms, access control / door entry systems, IP & analogue CCTV systems is an advantage
dual Com monitoring
knowledge of other types of communication devices
maintenance of emergency lighting
you will need a full driving license for this position as you will be training to work in a field-based role which will be dependent on your location
familiar with all NSI codes of practice including installation, commissioning, maintenance of all above aspects
Responsibility
top of Form
job Types: Permanent, Full-time
job Type: Full-time
pay: £23,052.00 per year
payroll administrator
Requirements
proven experience as an HR & Payroll Administrator or in a similar role
knowledge of basic payroll and HMRC regulations
knowledge of basic Employment Law
excellent numeracy skills and spreadsheet experience with an excellent eye for detail
BS7858 Screening experience desirable but not essential
good knowledge of HR principles, practices, and procedures
the ability to work well under pressure and tight deadlines is essential
proactive work ethic and adaptable to change and possess a willingness to embrace new ideas and processes
Responsibility
provide general administrative support to the HR department
any other duty as required by the line manager commensurate with the role
job Types: Full-time, Permanent
pay: £25,000.00 per year
manage the Offboarding process in conjunction with payroll and the Group HR Manager and relevant key stakeholders for exit interviews and return of equipment etc