SOTER PROFESSIONAL SERVICES in Chorley Salary

28 EATON AVENUE MATRIX OFFICE PARK BUCKSHAW VILLAGE CHORLEY PR7 7NA

SOTER PROFESSIONAL SERVICES
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SOTER PROFESSIONAL SERVICES is looking for employees for positions:

claims handler

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • communicate with current and potential clients via telephone, email and online chat
  • effectively deal with all new business and existing claims, by undertaking claims and dealing with processes relating to the business
  • evaluate and make decisions on a claim’s outcome, in line with specified rules and conditions
  • support with product questions from areas of the business
  • carry out fact-finding validation searches for client data that we deal with
  • ensuring quick contact with clients to progress their claim, answering inbound calls and making outbound calls to update existing clients
  • explain complex situations to our clients with the ability to transfer this into written communication where necessary
  • work alongside FCA regulations and guidelines ensuring that they are embedded into your day to day work