SOKORA JEWELS

Responsibility

• our focus is our customer, and our aim is to provide the best experience for our customers
• the Role primarily involves in replying to in bound quires
• these range from shipping to product information
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• order Fulfillment and Quality Checking
• this opportunity had growth potential to move into Bridal Consultant role or other areas of the business
• experience is not essential, we are looking for someone who has the right work ethic and who will add value to our brand and the customer journey
• day to day duties include responding to messages via different platforms, resolving queries and problem solving. Updating customers on Bespoke orders and from time to time helping with packing and dispatch
• the ideal candidate would be able to grow into their role, taking on further tasks, ie. merchandising, product photography, online appointments assisting
• work Remotely
• we are looking for someone with an interest in fashion who can help our customers choose the right jewels for them based on their needs
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• A very high standard of attention to detail, trouble shooting order problems, computer literacy, and a great pride in how your packing is presented. This is a must
• we are keen to see how the role can grow to incorporate skills that are assets to the daily running of the business
• job Types: Full-time, Permanent
• while the nature of the business is fashion related, please know this is not necessarily 'a career in fashion', the company is growing so there will be plenty of career development opportunities in time
• key skills: Methodical. Tidy. Accurate. Pleasure in well presented work
• expected hours: 37.5 per week
• key tasks: Order Picking, QC, Packing and Dispatch. Stock management, checking new stock, Assisting in the Co-ordinating of all dispatch, helping to organize stock room. Stock inputting