SOKORA JEWELS is looking for employees for positions:
customer service agent
Working hours
full-time
Language
english
Responsibility
our focus is our customer, and our aim is to provide the best experience for our customers
the Role primarily involves in replying to in bound quires
these range from shipping to product information
order Fulfillment and Quality Checking
this opportunity had growth potential to move into Bridal Consultant role or other areas of the business
experience is not essential, we are looking for someone who has the right work ethic and who will add value to our brand and the customer journey
day to day duties include responding to messages via different platforms, resolving queries and problem solving. Updating customers on Bespoke orders and from time to time helping with packing and dispatch
the ideal candidate would be able to grow into their role, taking on further tasks, ie. merchandising, product photography, online appointments assisting
Salary
salary
order picker
Responsibility
accurately pick and pack jewellery items for shipment according to order specifications
conduct quality control checks to ensure all products meet our high standards before dispatch
manage inventory levels and assist with stock organization
handle materials with care, ensuring that delicate items are protected during packing
Requirements
experience in a warehouse or packing environment preferred
strong attention to detail to ensure accuracy in packing orders
familiarity with quality control processes is a plus