SO ENERGY Salary

Rating of the company
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7 reviews in total
  London
107 POWER ROAD LONDON W4 5PY ENGLAND
  https://www.so.energy
TIN: 09144818
  Finance and Insurance
Rating of the company
based on 0 evaluations
7 reviews in total

Earnings on positions in SO ENERGY

Estimated salary

£ 2432

Median salary at SO ENERGY

£ 2400 Lowest salary
£ 2857 The average salary
£ 4166 Highest salary

SO ENERGY is looking for employees for positions:

marketing executive

Responsibility

  • UK, London
  • mid-Senior
  • customer Advocacy: Cultivate strong relationships with existing customers, gathering testimonials and success stories to support marketing efforts

sales manager

Working hours

  • full-time

Responsibility

  • so Energy was created in 2015 because we knew energy suppliers could be better
  • but, we’re not done
  • we’re tech first, we’re customer-centric and we’re passionate about sustainability
  • clear
  • honest
  • ambitious
  • inquisitive
  • since then, we’re grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists

Requirements

  • work with the Head of Sales and Marketing to develop new renewal and retention incentives
  • anticipate and plan for end of contract renewals and proactively manage the process to reduce cancellations or customer churn
  • manage customer acquisition channels including PCWs, Referrals, PPC, WoM, Field and telesales
  • use data analysis to ensure your key metrics are aligned with targets including Cost to Acquire and Customer Lifetime Value
  • be the go-to person for day-to-day sales activities with 3rd parties, ensuring that reporting and sales data aligns with expected inputs
  • support the Head of Sales & marketing with monthly reporting to find changes/ opportunities
  • work closely with Head of Sales and Marketing to define key areas of sales opportunities for prospects as well as driving existing customers to engage new products and existing services
  • ensure that interprets business strategy that aligns to our targets for growth, as well as our customer value driven principals

care manager

Working hours

  • full-time

Responsibility

  • UK, London
  • senior
  • leading and mentoring a team of customer care professionals
  • developing and implementing strategies to enhance the customer experience
  • resolving complex customer inquiries and escalations
  • so Energy was created in 2015 because we know there’s never a good reason to have a bad experience with your energy provider
  • monitoring and analysing key performance metrics
  • support the Customer Care team in handling billing queries, complaints, and general inquiries to achieve high first-time resolution rates

finance administrator

Working hours

  • full-time

Responsibility

  • so Energy was created in 2015 because we knew energy suppliers could be better
  • but, we’re not done
  • we’re tech first, we’re customer-centric and we’re passionate about sustainability
  • assisting on driving continuous process improvements
  • assisting on driving continuous improvements to internal financial controls
  • creating additional ad-hoc reports and analysis as and when required
  • covering other members of the core finance team when off or away
  • any other additional tasks and responsibilities as and when required

Requirements

  • A qualified or part-qualified accounting technician or someone keen to begin studying towards an accounting technician qualification
  • strong analytical skills and attention to detail with an ability to organise and work with large volumes of data
  • self-starter who is able to work independently and proactively seeks solutions to problems
  • strong inter-personal, communication and influencing skills and ability to build strong stakeholder relationships
  • flexible and adaptable, able to respond to changing demands and can prioritise work effectively

sales advisor

Responsibility

  • UK, Hybrid
  • description
  • £27,878 with an OTE of £42,000
  • so Energy was created in 2015 because we knew energy suppliers could be better
  • ️ Our Perks
  • values-driven culture – we’re really proud of our culture
  • but, we’re not done
  • generous Sales incentive program

Requirements

  • an understanding of renewable energy systems including Solar PV and Battery storage
  • proven experience designing and managing the installation of Solar PV, inverters and batteries in domestic customer properties
  • you’ll be customer-obsessed and ensure you deliver a great customer experience every time
  • the ability to work under pressure whilst removing non-essential obstacles which would prevent success
  • the ability to deal with ambiguity and solving problems on the fly
  • outstanding organisational skills
  • IT literate
  • experience taking survey data / photos and developing final solar designs for customers including schematics, string designs, ballast calculations and shading analysis

applications engineer

Working hours

  • full-time

Responsibility

  • so Energy was created in 2015 because we knew energy suppliers could be better
  • but, we’re not done
  • we’re tech first, we’re customer-centric and we’re passionate about sustainability
  • since then, we’ve grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists
  • we’re on the road to a million customers by the end of 2026 and, thanks to our recent merger with ESB Energy, we’re well on the way

Requirements

  • SQL and Python scripting experience
  • atlassian configuration experience – Service Management, reporting, workflows and automations

marketing coordinator

Working hours

  • full-time

Responsibility

  • so Energy was created in 2015 because we knew energy suppliers could be better
  • but, we’re not done
  • we’re tech first, we’re customer-centric and we’re passionate about sustainability
  • since then, we’ve grown rapidly but sustainably, with 300,000+ customers and over 300 So Energists
  • we’re on the road to a million customers by the end of 2026 and, thanks to our recent merger with ESB Energy, we’re well on the way
  • list Management: Maintain email subscriber lists, ensuring accuracy, compliance with data protection regulations , and optimal segmentation for targeted campaigns
  • email Personalisation: Implement dynamic content and personalisation strategies to deliver customised email experiences that resonate with different audience segments
  • email Campaign Execution: Assist in the end-to-end execution of email marketing campaigns, including building and scheduling email workflows, setting up A/B testing, and segmenting email lists based on audience characteristics

Requirements

  • bachelor's degree in Marketing, Communications etc
  • proven experience in marketing, preferably in a B2B or B2C context
  • familiarity with email marketing platforms and marketing automation tools
  • basic understanding of HTML and CSS for email template customisation
  • analytical mindset with the ability to interpret data and draw actionable insights for campaign improvements
  • strong written communication skills and attention to detail to ensure error-free and compelling email content
  • excellent organisational and time management skills, with the ability to manage multiple projects simultaneously
  • A creative thinker with a customer-centric approach to email marketing

head of marketing

Working hours

  • temporary

Responsibility

  • our People - So Energists
  • so Energy was created in 2015 because we know there’s never a good reason to have a bad experience with your energy provider
  • our next goal is to supply renewable energy to 1 million UK customers by the end of 2026 and we are going to succeed in that mission by leveraging technology, remaining customer-centric and hiring people with a passion for sustainability
  • since then our renewable energy business has grown rapidly, with over 300,000 customers and 300+ So Energist and we aren’t done
  • if you're thinking of joining us then your timing couldn't be more perfect. In late 2021 So Energy joined forces with ESB Energy to become the UK’s next big green energy supplier

Requirements

  • proven B2C sales experience is essential, with knowledge of the UK energy markets a distinct advantage
  • track record in delivering successful results utilising an omni-channel sales strategy
  • understand key trends in the market
  • proven ability to build and manage successful sales teams that are consumer focussed
  • financial & commercial acumen
  • experience in developing and implementing sales strategies
  • problem-solving and analytical skills
  • proven ability to motivate and lead teams

solution architect

Working hours

  • full-time

Responsibility

  • work with product teams to technically scope out product initiatives and produce documentation ready for Engineering teams to refine
  • work with cross-functional Engineering teams to provide oversight and ensure technical standards are upheld
  • we have a diverse tech stack including Kotlin, Ruby on Rails & Vue
  • and we are leveraging AI and large-scale language models to offer our customers a step change improvement in service
  • work with other Architects to grow the technical strategy. Our architecture team has a diverse mix of architects and analysts with a wide range of skills, experiences and focuses
  • whilst sitting within the Architecture team you will work closely with product teams to help design industry-leading approaches, and partner with engineering teams to provide advice and oversight
  • communicate with a range of stakeholder types both technical, and non-technical, and both internal and external
  • be a force for innovation and change and strive for technical excellence

Requirements

  • strong DevOps, SRE and Infrastructure/Security based experience welcomed
  • strong problem-solving and analytical skills
  • strong communication and organisational skills
  • solution orientated and open to new ways of thinking
  • T-shaped technical knowledge of web-based technologies. Ideally the aforementioned
  • understanding of architectural conventions. Ideally with experience of Microservices
  • proven track record of successful solution architecture
  • we are leveraging AI and large-scale language models and would love to receive profiles with AI, Machine Learning, Deep Learning, or Natural Language Processing coming with the requirements seeking

team leader

Working hours

  • full-time

Responsibility

  • UK, London
  • work cross-functionally with other teams to resolve customer issues and improve response times
  • manage, mentor and coach your team to be best in class, ensuring they are all clear on job responsibilities
  • effectively managing absences and conduct issues using a consistent and fair approach, liasing with HR/People Team where necessary
  • drive innovation with how So Energy interacts with inbound questions, concerns and enquiries
  • efficiently and effectively serve as a point of escalation for critical customer questions. Work with the Customer Care, Payments and Operations teams to resolve all customer issues in a timely manner
  • ensure that the working environment is a great place to work with high standards of behaviour and professionalism
  • help identify objectives and key results and ensure these are tracked and reported on weekly

Requirements

  • experienced credit controller / accounts receivable specialist including omni channel outbound collections activity
  • able to deal with the most complex / challenging Customer arrears cases using relevant industry experience
  • research shows that some people are less likely to apply for a role unless they are 100% qualified
  • learning and Development – Personal budget to support your development
  • smart Working Charter – Hybrid working
  • you know your way around Freshdesk, Zendesk and/or Zohodesk
  • strong management capabilities that include getting results in high pressure environments
  • technology – Everything you need to work from home

Changes in earnings for the position customer advisor

0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2023
2024
2025

Data based on job offers published by the company

Earnings on positions in SO ENERGY

Average salary in this position
Average salary in this position in the country
customer advisor
2400 £
-17%
2011 £
engineer
4166 £
-18%
3419 £
sales executive
2464 £
20%
2952 £

National average salary

2950 £

Average salary in this company

2857 £