SMART DCC  Salary

65 GRESHAM STREET LONDON EC2V 7NQ ENGLAND

SMART DCC
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Earnings on positions in SMART DCC

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Estimated salary

£ 4416

Median salary at SMART DCC

£ 2250 Lowest salary
£ 4145 The average salary
£ 6166 Highest salary

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SMART DCC is looking for employees for positions:

service manager

Benefits

  • mutual

Requirements

  • as this is a Database product you should be able to demonstrate an understanding of logical data models
  • good documentation skills required across all levels
  • formal service management training and certification preferred
  • standout colleague with good communication skills and be customer oriented, aiming at effective collaboration with internal and external partners
  • develop and maintain positive working relationships with colleagues and other team members inside and outside of the organisation
  • 3+ years of Service or Product Management experience preferably within a technical environment

Responsibility

  • identifying and managing priorities for both continued development of the existing platform and expansion beyond the current requirements
  • ensure the correct level of requirements is documented to ensure quality delivery and support
  • ensuring the change management processes is adhered to
  • maintain and develop customer relationships and identify opportunities
  • identify initial high-level requirements, working with the Enterprise Architecture team to ensure that development aligns with application, integration, and data strategies
  • work alongside project management team to support successful onboarding of products and services
  • full ownership of customer issues & escalations
  • responsible for all BAU service activity