SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION Salary - Salary Report

customer service adviser

20 the last 235 days, recently 2023-09-18

Responsibility

hybrid working available once probation has been passed
meet The Team
what You'll Be Doing
Show more +54
what We Can Offer You
outstanding customer service
A social and vibrant working environment with department events including annual Summer Parties & Fizz Friday’s
input accurately all the daily processing for clients
this role offers a basic salary of up to £24,000 depending on experience
generous employer pension contributions – up to 10% per annum dependent on employee selection
the role of our Digital Customer Service Advisers is to be the first port of call for customers who interact with us through our digital channels such as Webchat, via the website or on social media
we have an opportunity for you to join our Bereavement and Registrations Team to assist with the administration of our customer accounts along with being the first point of contact for our bereaved customers, ensuring their queries are dealt with in a sensitive way with ‘right first time’ outcomes
accurate allocation and reconciliation of cash and credit notes
we have a range of other benefits available to you including
the role is a fixed term contract
come and join the Digital Team within our award winning contact centre – Skipton Direct
are you an empathetic individual looking for a new challenge?
basic salary - £23,000 + bonus + benefits
we want hard working and enthusiastic individuals that are looking to take a leap towards starting their career in Financial Services. Come and join us in one of our most important roles across the society where you’ll be part of one big family
new debtors to be set up within 24 hours of receipt of suitable information
the team consists of 2 Service Team Leaders to support you in role and with your professional development, and 23 Digital Customer Service Advisers. Out of these 10 have progressed their knowledge and now are multi-skilled
annual discretionary bonus scheme
……Then Skipton Direct is the place to be! We have been ranked as the 3rd best big company to work for
in this role you’ll make sure the customer is at the heart of everything you do in order to optimise the customer experience
main Responsibilities
……Then Skipton Direct is the place to be
to chase all invoices from the Advance Notice of Disapprovals report
do you have an enthusiastic approach and a positive "Can Do" attitude?
we work closely with most areas of the Society, both savings and mortgage related so there’s plenty of opportunities to network and gain experience in both aspects of the organisation
your conversations will be measured on service level agreements, customer experience, outcome and potential commercial opportunities, whilst delivering an excellent customer experience
you’ll deal with both inbound and outbound calls in order to resolve queries and make sure you accurately update customers accounts and information
job Purpose
to chase each client’s top overdue accounts on a regular basis throughout the month
we play a key role in assisting brokers with new business criteria and existing pipeline cases, as well as supporting existing mortgage and savings customers
are you a determined, resilient and confident communicator?
we are looking for someone who is passionate about delivering an outstanding service, is great at building relationships and has a passion to learn as the company grows and expands
to protect the integrity of SBF investment
achievement of monthly collection targets
direct experience and formal qualifications are not necessary as full training is provided, with the opportunity to further your career within the Invoice Finance industry
to review each client’s disputes with the client at least once a month
matching employer pension contribution
to optimise the income stream of SBF
skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space
what’s In It For You?
month end reconciliations
A commitment to training and development
are you looking to work in an award-winning contact centre that puts its people first working with them on their ongoing development and career progression?
to ensure clients receive a satisfactory level of service
do you have experience in working in a Customer Service environment? Do you want to join our award winning contact centre to help and support our customers?
as a Customer Service Adviser, you’ll be on the front line in a fast-paced environment having great conversations with our customers about their savings and mortgage accounts
what You'll Bring
ensure adherence to the practices and procedures
primary Duties
first point of contact complaints resolution
what Do We Need From You?
build excellent relationships with colleagues
sounding/verification exercises on a daily basis to ensure we are protecting the security of SBF
continuous training and development – some of our Senior Leaders started out as Customer Advisers just like you

Requirements

ability to work accurately and efficiently under pressure and to strict deadlines
A proven track record in credit control would be preferable
communication
Show more +12
computer literate with fast, accurate keyboard skills
perseverance
adaptability
the ambition to complete relevant industry qualifications
initiative
teamwork
decision Making
numeracy
attention to detail
planning and Control
accuracy
package Description

Benefits

mutual

Earnings for position customer service adviser

customer service adviser - How much money do you make working at this position?
Average salary at company SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION is 1791£.
The national average salary is 1800£.

1600 £
Lowest

1850 £
Average

2100 £
Highest

Current offers for the position:

Customer Service Adviser Skipton

Hours: 35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis. Current Operating Hours: Monday – Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm. Please note these are subject to change. Hybrid working arrangements can be considered after an initial 7 week training period based at Head Office in Skipton, conditional on role performance, capabilities, and business needs, this may be reviewed and be subject to change. We strive to offer flexibility and find reasonable outcomes, specifics can be discussed further at interview stage Start date: Monday 13th November Salary: £21,500 Per Annum Closing Date: Fri, 20 Oct 2023 Are you looking to work in an award-winning contact centre that puts its people first working with them on their ongoing development and career progression? ……Then Skipton Direct is the place to be! We have been ranked as the 3rd best big company to work for! What’s In It For You? Annual discretionary bonus scheme: on average our advisors received a on target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,720 per annum25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysA social and vibrant working environment with department eventsGenerous employer pension contributions – up to 10% per annum dependent on employee selectionContinuous training and development – some of our Senior Leaders started out as Customer Advisers just like you! What Will You Be Doing? As a Customer Service Adviser, you’ll be on the front line in a fast-paced environment having

full-time

Responsibility: as a Customer Service Adviser, you’ll be on the front line in a fast-paced environment having great conversations with our customers about their savings and mortgage accounts, first point of contact complaints resolution, identify and support customers who may have vulnerabilities, what Do We Need From You?

Job position: customer service adviser

2023-09-18

Customer Service Adviser Skipton

Hours: 35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis. Current Operating Hours: Monday – Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm. Please note these are subject to change. Hybrid working arrangements can be considered after an initial 7 week training period based at Head Office in Skipton, conditional on role performance, capabilities, and business needs, this may be reviewed and be subject to change. We strive to offer flexibility and find reasonable outcomes, specifics can be discussed further at interview stage Start date: Monday 13th November Salary: £21,500 Per Annum Closing Date: Fri, 13 Oct 2023 Are you looking to work in an award-winning contact centre that puts its people first working with them on their ongoing development and career progression? ……Then Skipton Direct is the place to be! We have been ranked as the 3rd best big company to work for! What’s In It For You? Annual discretionary bonus scheme: on average our advisors received a on target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,720 per annum25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysA social and vibrant working environment with department eventsGenerous employer pension contributions – up to 10% per annum dependent on employee selectionContinuous training and development – some of our Senior Leaders started out as Customer Advisers just like you! What Will You Be Doing? As a Customer Service Adviser, you’ll be on the front line in a fast-paced environment having

full-time

Job position: customer service adviser

2023-09-18

Customer Service Adviser Skipton

Hours: 35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis. Current Operating Hours: Monday – Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm. Please note these are subject to change. Hybrid working arrangements can be considered after an initial 7 week training period based at Head Office in Skipton, conditional on role performance, capabilities, and business needs, this may be reviewed and be subject to change. We strive to offer flexibility and find reasonable outcomes, specifics can be discussed further at interview stage Start date: Monday 7th August Salary: £21,500 Per Annum Closing Date: Mon, 7 Aug 2023 Are you looking to work in an award-winning contact centre that puts its people first working with them on their ongoing development and career progression? ……Then Skipton Direct is the place to be! We have been ranked as the 3rd best big company to work for! What You'll Be Doing As a Customer Service Adviser, you’ll be on the front line in a fast-paced environment having great conversations with our customers about their savings and mortgage accounts. Your conversations will be measured on service level agreements, customer experience, outcome and potential commercial opportunities, whilst delivering an excellent customer experience. Key role aspects: Having positive conversations with our customers about varying financial products Identifying additional products and services we may be able to offer, such as financial planning for the future, in order to best support our customers First point of contact complaints resolution Identify and support customers who may have vulnerabilities What You'll Bring Our colleagues

full-time

Requirements: occasional Saturday morning shifts on a rota basis, have basic computer skills

Job position: customer service adviser

2023-08-04

Digital Customer Service Adviser Skipton

Hours: 35 hours per week supporting department operating hours with occasional Saturday morning shifts on a rota basis. Hybrid working arrangements can be considered after an initial training period. Salary: £21,500 per annum, plus benefits as per below Closing Date: Tue, 1 Aug 2023 Come and join the Digital Team within our award winning contact centre – Skipton Direct! The role of our Digital Customer Service Advisers is to be the first port of call for customers who interact with us through our digital channels such as Webchat, via the website or on social media. Meet The Team The team consists of 2 Service Team Leaders to support you in role and with your professional development, and 23 Digital Customer Service Advisers. Out of these 10 have progressed their knowledge and now are multi-skilled. We work closely with most areas of the Society, both savings and mortgage related so there’s plenty of opportunities to network and gain experience in both aspects of the organisation. We play a key role in assisting brokers with new business criteria and existing pipeline cases, as well as supporting existing mortgage and savings customers. What’s In It For You? Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space. We have a range of other benefits available to you including; Annual discretionary bonus scheme25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysMatching employer pension contribution (up to 10% per annum)A commitment to training and developmentPrivate medical insurance for all

Responsibility: the role of our Digital Customer Service Advisers is to be the first port of call for customers who interact with us through our digital channels such as Webchat, via the website or on social media, supporting the direct lending journey through affordability and decision in principle stages, what Do We Need From You?

full-time

Salary: salary

Job position: customer service adviser

2023-07-21

Customer Service Adviser Skipton

Hours: 35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis. Current Operating Hours: Monday – Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm. Please note these are subject to change. Hybrid working arrangements can be considered after an initial 7 week training period based at Head Office in Skipton, conditional on role performance, capabilities, and business needs, this may be reviewed and be subject to change. We strive to offer flexibility and find reasonable outcomes, specifics can be discussed further at interview stage Start date: Monday 7th August Salary: £21,500 Per Annum Closing Date: Fri, 4 Aug 2023 Are you looking to work in an award-winning contact centre that puts its people first working with them on their ongoing development and career progression? ……Then Skipton Direct is the place to be! We have been ranked as the 3rd best big company to work for! What You'll Be Doing As a Customer Service Adviser, you’ll be on the front line in a fast-paced environment having great conversations with our customers about their savings and mortgage accounts. Your conversations will be measured on service level agreements, customer experience, outcome and potential commercial opportunities, whilst delivering an excellent customer experience. Key role aspects: Having positive conversations with our customers about varying financial products Identifying additional products and services we may be able to offer, such as financial planning for the future, in order to best support our customers First point of contact complaints resolution Identify and support customers who may have vulnerabilities What You'll Bring Our colleagues

full-time

Responsibility: first point of contact complaints resolution, what You'll Bring, our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do

Benefits: mutual

Job position: customer service adviser

2023-07-21

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customer service

20 the last 120 days, recently 2023-11-09

Responsibility

we are recruiting for a Customer Service Consultant within Harrogate branch
job Introduction
you have the opportunity to join our team and become one of the faces of Skipton Building Society
Show more +49
we are also interested in who you are as a person
you have the opportunity to join something special
together, you can help us build a better Society
in return we will provide you with expert training, development conversations and opportunities to grow and progress your career with us
this is a multi-site role within Northallerton and Bedale Branches, therefore flexibility will be required to work from both branches
this is a multi-site role within Silsden and Keighley Branches, therefore flexibility is required
this is a multi-site role within Scarborough and Bridlington Branches. However, this position is mainly based within Scarborough
this is a multi-site role within Selby and York Branches. Mainly based in Selby Branch
this is a multi-site role within Penrith and Carlisle Branches. However, this position is mainly based within Penrith Branch
this is a multi-site role within Barnoldswick and Clitheroe Branches. However, this position is mainly based within Barnoldswick
this is a multi-site role within Skipton and Cross Hills Branches. However, this position is mainly based within Skipton
this is a multi-site role within Barnoldswick and Clitheroe Branches. However, this position is mainly based within Barnoldswick Branch
this is a multi-site role within Chesham and Chalfont Branches
do you have experience in working in a customer focused environment? Are you brilliant with people and have an enquiring mind?
you have the opportunity to join something special. We are looking for someone to join our team and become one of the faces of Skipton Building Society in your area
you have the opportunity to join something special. We are looking for someone to join our team and become one of the faces of Skipton Building Society
not just another building society. Not just another job
then we are looking for you
we are looking for someone to join our team and become one of the faces of Skipton Building Society in your area
as a Customer Consultant, you will be engaging in conversations to find out our customers’ needs, providing information to customers about the full range of financial products and services that we offer
as a Customer Relationship Consultant, you will be engaging in conversations to find out our customers’ needs, providing information to customers about the full range of financial products and services that we offer
this is a multi-site role within Chester, Neston and West Kirby Branches. Mainly based in Chester and Neston Branches
this is a multi-site role within Blackburn and Accrington Branches. However, the position is mainly based within Blackburn Branch
our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing
by really listening to and getting to know our customers you will help them to review their circumstances and proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through
you will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation
you will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer
in our friendly working environment, you will play an important part in making the most of every conversation with every customer, face-to-face or over the phone
we can support all our customers calls from our branches via our telephony system
by really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through
our colleagues are important to us, so we want you to feel appreciated and challenged. Whatever your ambitions, we are committed to provide you with expert training, development conversations and opportunities to grow and progress your career
so, whether you are promoting a new product or resolving a problem, you’ll always place our customers’ needs at the heart of everything you do and provide a first-class service every time
whatever your background, and whatever your goals, we will help you take the next step towards a better future
our purpose is to help more people have a home, help people save for life ahead and support long term financial well-being. Together, we’re building a better Society
our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. Together, we’re building a better Society
so, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time
branch Life
as a Customer Consultant, you will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer
this is a multi-site role within Chesham and Chalfont Branches. Mainly based in Chesham Branch
this is a multi-site role within Bridlington and Scarborough Branches. However, this position is mainly based within Bridlington
this is a multi-site role within Colne and Burnley Branches. However, this position is mainly based within Colne
this is a multi-site role within Edinburgh and North Berwick Branches. However, this position is mainly based within Edinburgh
this is a multi-site role within Dundee and Perth Branches. However, this position is mainly based within Dundee Branch
this is a multi-site role within Barnoldswick and Clitheroe Branches. Mainly based in Barnoldswick Branch
use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately
what Do We Need From You?
proactively contacting our customers over the phone to identify and discuss their needs
who Are We?
acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers

Benefits

mutual

Trade

hospitality & Tourism
Hospitality & Tourism

Earnings for position customer service

customer service - How much money do you make working at this position?
Average salary at company SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION is 1864£.
The national average salary is 1900£.

200 £
Lowest

1850 £
Average

3500 £
Highest

Current offers for the position:

Customer Service Consultant Croydon

In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch.

Requirements: hours: In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch, are able to grow, adapt and change accommodating business needs and priorities

arts & Entertainment

Responsibility: our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, branch Life, acting as the first point of contact for customers in branch with enthusiasm and a desire to help our customers, proactively contacting our customers over the phone to identify and discuss their needs

Salary: salary

Benefits: mutual

Job position: customer service

2023-10-14

£22,379 a year

Customer Service Consultant (Branch Support) Croydon

This role is a regional support role which involves travel to a number of local branches to cover absence and holidays when necessary. What Is In It For You?

hospitality & Tourism

Responsibility: our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, branch Life, acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers, proactively contacting our customers over the phone to identify and discuss their needs

Salary: salary

Benefits: mutual

Job position: customer service

2023-11-09

£22,379 a year

Customer Service Consultant Otley

Hours: In a part-time Branch based role; you will be working 21 flexible hours across Monday to Saturday to support operating hours in the branch. Salary: £22,379 Pro Rata Closing Date: Wed, 25 Oct 2023 We are recruiting for a Customer Service Consultant within Otley branch. You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through. Together, you can help us build a better Society Who Are We? Not just another building society. Not just another job. We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members. Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

Requirements: in a part-time Branch based role; you will be working 21 flexible hours across Monday to Saturday to support operating hours in the branch, are able to grow, adapt and change accommodating business needs and priorities

part-time

Benefits: mutual

Job position: customer service

2023-10-11

Customer Service Consultant Otley

Hours: In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch. Salary: £22,379 Per Annum Closing Date: Tue, 17 Oct 2023 We are recruiting for a Customer Service Consultant within Otley branch. You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through. Together, you can help us build a better Society Branch Life Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via the telephone and our contact centre. We can support all our customers calls from our branches via our telephony system. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time. For our customers, you will be more than just the friendly face and voice of Skipton Building So

Requirements: in a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch, are able to grow, adapt and change accommodating business needs and priorities

full-time

Responsibility: branch Life, acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers, proactively contacting our customers over the phone to identify and discuss their needs, use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately

Job position: customer service

2023-10-11

Customer Service Consultant Bradford

Hours: In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch. Salary: £22,379 Per Annum Closing Date: Thu, 12 Oct 2023 We are recruiting for a Customer Service Consultant within Bradford branch. You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through. Together, you can help us build a better Society Who Are We? Not just another building society. Not just another job. We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members. Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

full-time

Benefits: mutual

Job position: customer service

2023-09-28

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customer service

20 the last 123 days, recently 2023-11-09

Responsibility

we are recruiting for a Customer Service Consultant within Harrogate branch
job Introduction
you have the opportunity to join our team and become one of the faces of Skipton Building Society
Show more +49
we are also interested in who you are as a person
you have the opportunity to join something special
together, you can help us build a better Society
in return we will provide you with expert training, development conversations and opportunities to grow and progress your career with us
this is a multi-site role within Northallerton and Bedale Branches, therefore flexibility will be required to work from both branches
this is a multi-site role within Silsden and Keighley Branches, therefore flexibility is required
this is a multi-site role within Scarborough and Bridlington Branches. However, this position is mainly based within Scarborough
this is a multi-site role within Selby and York Branches. Mainly based in Selby Branch
this is a multi-site role within Penrith and Carlisle Branches. However, this position is mainly based within Penrith Branch
this is a multi-site role within Barnoldswick and Clitheroe Branches. However, this position is mainly based within Barnoldswick
this is a multi-site role within Skipton and Cross Hills Branches. However, this position is mainly based within Skipton
this is a multi-site role within Barnoldswick and Clitheroe Branches. However, this position is mainly based within Barnoldswick Branch
this is a multi-site role within Chesham and Chalfont Branches
do you have experience in working in a customer focused environment? Are you brilliant with people and have an enquiring mind?
you have the opportunity to join something special. We are looking for someone to join our team and become one of the faces of Skipton Building Society in your area
you have the opportunity to join something special. We are looking for someone to join our team and become one of the faces of Skipton Building Society
not just another building society. Not just another job
then we are looking for you
we are looking for someone to join our team and become one of the faces of Skipton Building Society in your area
as a Customer Consultant, you will be engaging in conversations to find out our customers’ needs, providing information to customers about the full range of financial products and services that we offer
as a Customer Relationship Consultant, you will be engaging in conversations to find out our customers’ needs, providing information to customers about the full range of financial products and services that we offer
this is a multi-site role within Chester, Neston and West Kirby Branches. Mainly based in Chester and Neston Branches
this is a multi-site role within Blackburn and Accrington Branches. However, the position is mainly based within Blackburn Branch
our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing
by really listening to and getting to know our customers you will help them to review their circumstances and proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through
you will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation
you will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer
in our friendly working environment, you will play an important part in making the most of every conversation with every customer, face-to-face or over the phone
we can support all our customers calls from our branches via our telephony system
by really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through
our colleagues are important to us, so we want you to feel appreciated and challenged. Whatever your ambitions, we are committed to provide you with expert training, development conversations and opportunities to grow and progress your career
so, whether you are promoting a new product or resolving a problem, you’ll always place our customers’ needs at the heart of everything you do and provide a first-class service every time
whatever your background, and whatever your goals, we will help you take the next step towards a better future
our purpose is to help more people have a home, help people save for life ahead and support long term financial well-being. Together, we’re building a better Society
our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. Together, we’re building a better Society
so, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time
branch Life
as a Customer Consultant, you will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer
this is a multi-site role within Chesham and Chalfont Branches. Mainly based in Chesham Branch
this is a multi-site role within Bridlington and Scarborough Branches. However, this position is mainly based within Bridlington
this is a multi-site role within Colne and Burnley Branches. However, this position is mainly based within Colne
this is a multi-site role within Edinburgh and North Berwick Branches. However, this position is mainly based within Edinburgh
this is a multi-site role within Dundee and Perth Branches. However, this position is mainly based within Dundee Branch
this is a multi-site role within Barnoldswick and Clitheroe Branches. Mainly based in Barnoldswick Branch
use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately
what Do We Need From You?
proactively contacting our customers over the phone to identify and discuss their needs
who Are We?
acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers

Benefits

mutual

Trade

arts & Entertainment
hospitality & Tourism
Arts & Entertainment
Show more +1
Hospitality & Tourism

Earnings for position customer service

200 £
Lowest

1850 £
Average

3500 £
Highest

Current offers for the position:

Customer Service Consultant Croydon

In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch.

arts & Entertainment

Salary: salary

Benefits: mutual

Job position: customer service

2023-10-14

£22,379 a year

Customer Service Consultant (Branch Support) Croydon

This role is a regional support role which involves travel to a number of local branches to cover absence and holidays when necessary. What Is In It For You?

hospitality & Tourism

Responsibility: our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, branch Life, acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers, proactively contacting our customers over the phone to identify and discuss their needs

Salary: salary

Benefits: mutual

Job position: customer service

2023-11-09

£22,379 a year

Customer Service Consultant Otley

part-time

Benefits: mutual

Job position: customer service

2023-10-11

Customer Service Consultant Otley

full-time

Job position: customer service

2023-10-11

Customer Service Consultant Bradford

Hours: In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch. Salary: £22,379 Per Annum Closing Date: Thu, 12 Oct 2023 We are recruiting for a Customer Service Consultant within Bradford branch. You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing. You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through. Together, you can help us build a better Society Who Are We? Not just another building society. Not just another job. We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members. Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

full-time

Benefits: mutual

Job position: customer service

2023-09-28

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audit manager

18 the last 175 days, recently 2023-08-02

Responsibility

there are a number of exciting and significant transformation and change initiatives in progress across the Skipton Building Society Group
you will provide independent insight, assurance and opinions to stakeholders at all levels within the organisation
these initiatives are key to delivering the Group’s strategic objectives and the transformation of Technology platforms and solutions
Show more +32
whilst our Principal office is in Skipton, we're happy to talk about hybrid and flexible working
what You'll Be Doing
continuous improvement of Group Internal Audit’s approach to Transformation and Change Assurance; and
develop strong working relationships with key business stakeholders, communicating effectively to help identify risks and agree actions to be taken forward
what You’ll Be Doing
the Group Internal Audit portfolio covers the whole Skipton Group of companies within the UK, Channel Islands and New Zealand
what you'll be doing
developing and maintaining key stakeholder relationships across the Skipton Group
this is a fantastic opportunity to join the Group Internal Audit team of one of the largest Building Societies in the UK
this is a fantastic opportunity for an experienced Auditor to join us within our Group Internal Audit team, working for one of the largest Building Societies in the UK
this is a fantastic opportunity for an experienced Technology Transformation and Change Assurance SME to join the Internal Audit team of one of the largest Building Societies in the UK
this is a fantastic opportunity for an experienced Senior Audit Manager to join the Internal Audit team of the 4th largest Building Society in the UK
you will develop strong working relationships with stakeholders, particularly in the Group Finance and Group Risk areas
leading a range of Technology Transformation and Change Assurance reviews across the Skipton Group, providing direction and empowerment to the Group Internal Audit delivery team working on Change Assurance reviews
you will be responsible for the delivery of a range of prudential and financial risk focused reviews as guided by your leader
the role will focus on Prudential & Financial Risk with the successful applicant working on a varied portfolio of audit assignments across the Skipton Building Society Group
the role will focus on Operational and Conduct risks, with the successful applicant working and leading on a varied portfolio of audit assignments
group Internal Audit are the third line of defence within the Skipton Building Society Group, providing independent insight, assurance, and opinions to stakeholders within the organisation
attending key Change Governance committees and steering committees to provide insight and opinion to influence the outcome of the projects / programmes
you will be responsible for delivering audit assignments, determining the scope of work; shaping and performing testing to assess the design and operating effectiveness of key controls; and producing audit reports that are impactful, balanced and address the root cause of issues
continuously monitoring the change portfolios across the Skipton Group, and contribute to and influence the development of the Group Internal Audit’s Transformation and change assurance plan
you will coach, guide, and support other GIA team members, providing in the moment, constructive feedback to all levels of the GIA team. You will be responsible for the review of all support auditors deliverables on your audit assignments
contribute to the Society achieving its strategic aims and objectives by taking an agile approach to evaluate risk management, control and governance processes to protect the interests of the Society’s members and customers
you will coach, guide, and support other GIA team members, providing in the moment, constructive feedback to all levels of the GIA team. You will be responsible for the review of all support auditors deliverables on your audit assignments
the Technology Transformation and Change Audit Manager will play a key role in leading and providing SME input into Technology Transformation and Change assurance reviews undertaken by the Internal Audit team, and provide insight and opinion to influence the outcome of the projects / programmes
in this role you will lead and support assignments to review the effectiveness of systems and controls in place across the Group, with a particular focus on Prudential and Financial Risk
this includes, Skipton Building Society, Connells Group and Skipton International Limited
this role will extend across the SBS Group of companies within the UK, Channel Islands and New Zealand. This includes Connells Group which is a fully owned group company of SBS and is the largest Estate Agency in the UK
you will be responsible for delivering audit assignments from initial planning, through to final report, including assessing actions taken by management to address any areas of material risk
you will be part of the Group Internal Audit team, and this role will focus on the delivery of Operational and Conduct Risk audits across the Group
what You'll Bring
the role will focus on Prudential and Finance Risks, with the successful applicant accountable for the delivery of a varied portfolio of audit assignments across the Skipton Group which in addition to the Society includes: the Connells Group which is a fully owned group and is the largest Estate Agency in the UK and other Group of companies within the UK, Channel Islands and New Zealand

Requirements

strong communication skills both verbal and written at all levels including senior management
strong analytical skills and the ability to critically challenge existing business frameworks, processes, and controls to achieve the right outcomes
strong analytical skills and the ability to
Show more +10
excellent communication skills
ability to assimilate and seek out the critical information quickly, considering the bigger picture and tailoring your approach with minimal direction
stakeholder management
experience in an Internal Audit environment
experience and/or knowledge of project management methodologies for the delivery of projects, programmes, and portfolios
knowledge of PRINCE2, PMP or equivalent programme and project management frameworks; and
organisation skills with the ability to manage multiple and sometimes competing priorities
experience and understanding of working in a Prudential and Financial risk environment. With experience gained through either working in a financial services audit team or through a role within the first or second line
to be curious – bring questions, critical thinking and want to understand how you make it better for customers and colleagues, involving other from different backgrounds
[Desirable] Awareness/ understanding of Model Risk Management principles; Resolvability Assessment Framework; ICAAP; ILAAP; Regulatory returns; Credit risks; and Basel III reforms including Capital Requirements Directive V and Capital Requirements Regulation II

Benefits

mutual

Current offers for the position:

Assistant Audit Manager Skipton

Hours: 35 hours per week Closing Date: Tue, 15 Aug 2023 This is a fantastic opportunity to join the Group Internal Audit (‘GIA’) team of one of the largest Building Societies in the UK. The role will focus on Prudential & Financial Risk with the successful applicant working on a varied portfolio of audit assignments across the Skipton Building Society (‘SBS’) Group. You will provide independent insight, assurance and opinions to stakeholders at all levels within the organisation. Contribute to the Society achieving its strategic aims and objectives by taking an agile approach to evaluate risk management, control and governance processes to protect the interests of the Society’s members and customers. What You’ll Be Doing In this role you will lead and support assignments to review the effectiveness of systems and controls in place across the Group, with a particular focus on Prudential and Financial Risk. You will be responsible for delivering audit assignments from initial planning, through to final report, including assessing actions taken by management to address any areas of material risk. You will develop strong working relationships with stakeholders, particularly in the Group Finance and Group Risk areas. Key Responsibilities include: You will be responsible for the delivery of a range of prudential and financial risk focused reviews as guided by your leader.You will be responsible for delivering audit assignments, determining the scope of work; shaping and performing testing to assess the design and operating effectiveness of key controls; and producing audit reports that are impactful, balanced and address the root cause of issues.You will coach, guide, and support other GIA team members, providing in the moment, constructive feedback to all levels of the GIA team. You will be responsible for the review of all support auditors deliverables on your audit assign

Responsibility: what You’ll Be Doing, you will be responsible for the delivery of a range of prudential and financial risk focused reviews as guided by your leader, you will be responsible for delivering audit assignments, determining the scope of work; shaping and performing testing to assess the design and operating effectiveness of key controls; and producing audit reports that are impactful, balanced and address the root cause of issues, you will coach, guide, and support other GIA team members, providing in the moment, constructive feedback to all levels of the GIA team. You will be responsible for the review of all support auditors deliverables on your audit assignments

Requirements: strong communication skills both verbal and written at all levels including senior management, strong analytical skills and the ability to critically challenge existing business frameworks, processes, and controls to achieve the right outcomes, ability to assimilate and seek out the critical information quickly, considering the bigger picture and tailoring your approach with minimal direction, experience and understanding of working in a Prudential and Financial risk environment. With experience gained through either working in a financial services audit team or through a role within the first or second line

full-time

Job position: audit manager

2023-08-02

Assistant Audit Manager Skipton

Hours: 12 month fixed term contract 35 hours per week Closing Date: Thu, 3 Aug 2023 This is a fantastic opportunity for an experienced Auditor to join us within our Group Internal Audit team, working for one of the largest Building Societies in the UK. The role will focus on Operational and Conduct risks, with the successful applicant working and leading on a varied portfolio of audit assignments. Group Internal Audit are the third line of defence within the Skipton Building Society (SBS) Group, providing independent insight, assurance, and opinions to stakeholders within the organisation. What You'll Be Doing The Group Internal Audit portfolio covers the whole Skipton Group of companies within the UK, Channel Islands and New Zealand. This includes, Skipton Building Society, Connells Group (which is a fully owned group company of SBS and is the largest Estate Agency in the UK) and Skipton International Limited (a Guernsey based bank offering residential mortgages and savings products for Channel Island residents and UK BTL mortgages for non-UK residents). You will be part of the Group Internal Audit team, and this role will focus on the delivery of Operational and Conduct Risk audits across the Group. You will work as part of a team, and independently, covering a wide range of audits across all aspects of the Skipton Group, including assessing: Operational and conduct risks (including Financial Services, Estate Agency, Lettings and Surveying);FCA regulated activities provided through Skipton Building Society and our Mortgage Services businesses at Connells Group;Financial Crime;Data Protection; andChange management. This role enables you to further develop your technical skills in Operational and Conduct Risk auditing. You will be responsible for leading and contributing to the delivery of several audit assignments, providing insights and highlight

Responsibility: operational and conduct risks, what You'll Bring, our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do

Requirements: organisation skills with the ability to manage multiple priorities and work independently

full-time

Benefits: mutual

Job position: audit manager

2023-07-25

Assistant Audit Manager Skipton

Hours: 35 hours per week Closing Date: Wed, 26 Jul 2023 Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members. Our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. Job Description: This is a fantastic opportunity to join the Group Internal Audit (‘GIA’) team of one of the largest Building Societies in the UK. The role will focus on Prudential & Financial Risk with the successful applicant working on a varied portfolio of audit assignments across the Skipton Building Society (‘SBS’) Group. You will provide independent insight, assurance and opinions to stakeholders at all levels within the organisation. Contribute to the Society achieving its strategic aims and objectives by taking an agile approach to evaluate risk management, control and governance processes to protect the interests of the Society’s members and customers. What You’ll Be Doing In this role you will lead and support assignments to review the effectiveness of systems and controls in place across the Group, with a particular focus on Prudential and Financial Risk. You will be responsible for delivering audit assignments from initial planning, through to final report, including assessing actions taken by management to address any areas of material risk. You will develop strong working relationships with stakeholders, particularly in the Group Finance and Group Risk areas. Key Responsibilities include: You will be responsible for the deliver

Responsibility: our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, this is a fantastic opportunity to join the Group Internal Audit team of one of the largest Building Societies in the UK, the role will focus on Prudential & Financial Risk with the successful applicant working on a varied portfolio of audit assignments across the Skipton Building Society Group, you will provide independent insight, assurance and opinions to stakeholders at all levels within the organisation

full-time

Benefits: mutual

Job position: audit manager

2023-07-13

Assistant Audit Manager Skipton

Hours: 12 month fixed term contract 35 hours per week Closing Date: Wed, 19 Jul 2023 Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members. Our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. Job Description: This is a fantastic opportunity for an experienced Auditor to join us within our Group Internal Audit team, working for one of the largest Building Societies in the UK. The role will focus on Operational and Conduct risks, with the successful applicant working and leading on a varied portfolio of audit assignments. Group Internal Audit are the third line of defence within the Skipton Building Society (SBS) Group, providing independent insight, assurance, and opinions to stakeholders within the organisation. What You'll Be Doing The Group Internal Audit portfolio covers the whole Skipton Group of companies within the UK, Channel Islands and New Zealand. This includes, Skipton Building Society, Connells Group (which is a fully owned group company of SBS and is the largest Estate Agency in the UK) and Skipton International Limited (a Guernsey based bank offering residential mortgages and savings products for Channel Island residents and UK BTL mortgages for non-UK residents). You will be part of the Group Internal Audit team, and this role will focus on the delivery of Operational and Conduct Risk audits across the Group. You will work as part of a team, and independently, covering a wide range of audits across all aspects of t

Responsibility: our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, this is a fantastic opportunity for an experienced Auditor to join us within our Group Internal Audit team, working for one of the largest Building Societies in the UK, the role will focus on Operational and Conduct risks, with the successful applicant working and leading on a varied portfolio of audit assignments, group Internal Audit are the third line of defence within the Skipton Building Society Group, providing independent insight, assurance, and opinions to stakeholders within the organisation

Requirements: organisation skills with the ability to manage multiple priorities and work independently

full-time

Benefits: mutual

Job position: audit manager

2023-07-13

Assistant Audit Manager Skipton

Hours: 12 month fixed term contract 35 hours per week Closing Date: Wed, 12 Jul 2023 Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members. Our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. Job Description: This is a fantastic opportunity for an experienced Auditor to join us within our Group Internal Audit team, working for one of the largest Building Societies in the UK. The role will focus on Operational and Conduct risks, with the successful applicant working and leading on a varied portfolio of audit assignments. Group Internal Audit are the third line of defence within the Skipton Building Society (SBS) Group, providing independent insight, assurance, and opinions to stakeholders within the organisation. What You'll Be Doing The Group Internal Audit portfolio covers the whole Skipton Group of companies within the UK, Channel Islands and New Zealand. This includes, Skipton Building Society, Connells Group (which is a fully owned group company of SBS and is the largest Estate Agency in the UK) and Skipton International Limited (a Guernsey based bank offering residential mortgages and savings products for Channel Island residents and UK BTL mortgages for non-UK residents). You will be part of the Group Internal Audit team, and this role will focus on the delivery of Operational and Conduct Risk audits across the Group. You will work as part of a team, and independently, covering a wide range of audits across all aspects of t

Responsibility: our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, this is a fantastic opportunity for an experienced Auditor to join us within our Group Internal Audit team, working for one of the largest Building Societies in the UK, the role will focus on Operational and Conduct risks, with the successful applicant working and leading on a varied portfolio of audit assignments, group Internal Audit are the third line of defence within the Skipton Building Society Group, providing independent insight, assurance, and opinions to stakeholders within the organisation

Requirements: organisation skills with the ability to manage multiple priorities and work independently

full-time

Benefits: mutual

Job position: audit manager

2023-06-28

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administrator

3 the last 140 days, recently 2023-07-31

Responsibility

we have a great opportunity here at Skipton Building Society in a brand-new role as a Financial Crime Awareness Administrator
it will involve working closely as a team but also individually to deal with customer requests
you will work closely with the Financial Crime Trainer and be at hand to support them with any administration tasks
Show more +26
collating and analysing MI on training & development attendance and pass rates, reporting any issues/trends
what We Can Offer You
supporting the Financial Crime Trainer with any administration tasks that are involved with facilitating and delivering training programmes/courses
our Awareness Administrator will take pride in what they do and enjoy a challenge
creating & maintaining a Training Dashboard/roadmap
you will have a flexible approach and a can-do attitude
supporting the Financial Crime team in the planning and coordination of awareness programmes
holiday trading scheme allowing the ability to buy and sell additional annual leave days
document and distribute Financial Crime policy, Ant Bribery and Corruption Policy and Financial Crime Principles
liaise with internal departments to support the delivery of training events that are fit for purpose and cover the key risks
generous employer pension contributions – up to 10% per annum dependent on employee selection
we’re on the hunt for individuals who have great organisation & prioritisation skills to join our busy team within Customer Delivery, your role will to be to assist with the administration of customer data on savings and/or mortgage accounts
the key output for this role will be to support and co-ordinate financial crime awareness programmes activities across the Society and external partners
continuous training and development
main Responsibilities
what You’ll Be Doing
we are looking for a real team player, someone who enjoys working as part of a vibrant, busy, and highly motivated team
occasional outbound calling to customers chasing information and resolving queries in order to process tasks within certain timescales
you will need enthusiasm and energy and the ability to motivate yourself to complete all the relevant tasks in each time frame to support the department
if you are looking to step into the financial crime world, this would be a great way to take your first step
complete administration tasks from the workflows within Service Level Agreements
if you’re passionate and have an eagerness to progress you’re career through continuous learning and development, then we want to hear from you
responsible for submitting timely and accurate daily statistics and work volumes
consistently maintain a high quality of work and ensure no negative poor customer outcomes are caused
as a Financial Crime Awareness Administrator, you will be responsible for the identification, organisation & support for training events & Supporting materials
liaising over the phone with internal colleagues from our contact centre, branches and the wider society when required

Benefits

mutual

low salary - 13% lower than the average in this position

Earnings for position administrator

administrator - How much money do you make working at this position?
Average salary at company SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION is 1767£.
The national average salary is 1900£.

1000 £
Lowest

2400 £
Average

3800 £
Highest

Current offers for the position:

Administrator Skipton

Hours: 35 hours per week Monday to Friday - this role is based at our Head Office in Skipton. Fixed term contracts also available. Salary: £21,029 Per Annum Closing Date: Fri, 4 Aug 2023 If you’re passionate and have an eagerness to progress you’re career through continuous learning and development, then we want to hear from you! We’re on the hunt for individuals who have great organisation & prioritisation skills to join our busy team within Customer Delivery, your role will to be to assist with the administration of customer data on savings and/or mortgage accounts. It will involve working closely as a team but also individually to deal with customer requests. What We Can Offer You Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Generous employer pension contributions – up to 10% per annum dependent on employee selection Continuous training and development What You’ll Be Doing Complete administration tasks from the workflows within Service Level Agreements (SLA’s) Occasional outbound calling to customers chasing information and resolving queries in order to process tasks within certain timescales Liaising over the phone with internal colleagues from our contact centre, branches and the wider society when required Responsible for submitting timely and accurate daily statistics and work volumes Consistently maintain a high quality of work and ensure no negative poor customer outcomes are caused Identify any errors or issues from checks to continually review the processes to ensure a first class service to our customers Stay up to date with regu

full-time

Responsibility: what You’ll Be Doing, complete administration tasks from the workflows within Service Level Agreements, liaising over the phone with internal colleagues from our contact centre, branches and the wider society when required, responsible for submitting timely and accurate daily statistics and work volumes

Job position: administrator

2023-07-31

Administrator Skipton

Hours: 35 hours per week Monday to Friday - this role is based at our Head Office in Skipton Salary: £21,029 Per Annum Closing Date: Tue, 11 Jul 2023 Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members. Our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. Job Description: If you’re passionate and have an eagerness to progress you’re career through continuous learning and development, then we want to hear from you! We’re on the hunt for individuals who have great organisation & prioritisation skills to join our busy team within Customer Delivery, your role will to be to assist with the administration of customer data on savings and/or mortgage accounts. It will involve working closely as a team but also individually to deal with customer requests. What We Can Offer You Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Generous employer pension contributions – up to 10% per annum dependent on employee selection Continuous training and development What You’ll Be Doing Complete administration tasks from the workflows within Service Level Agreements (SLA’s) Occasional outbound calling to customers chasing information and resolvin

Responsibility: our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do, if you’re passionate and have an eagerness to progress you’re career through continuous learning and development, then we want to hear from you, we’re on the hunt for individuals who have great organisation & prioritisation skills to join our busy team within Customer Delivery, your role will to be to assist with the administration of customer data on savings and/or mortgage accounts, it will involve working closely as a team but also individually to deal with customer requests

full-time

Benefits: mutual

Job position: administrator

2023-06-26

Financial Crime Awareness Administrator Skipton

Hours: Monday to Friday - 17.5 per week Salary: £21,214 Per Annum Closing Date: Tue, 28 Mar 2023 Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members. Our colleague say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. Job Description: We have a great opportunity here at Skipton Building Society in a brand-new role as a Financial Crime Awareness Administrator. The key output for this role will be to support and co-ordinate financial crime awareness programmes activities across the Society and external partners. You will work closely with the Financial Crime Trainer and be at hand to support them with any administration tasks. We are looking for a real team player, someone who enjoys working as part of a vibrant, busy, and highly motivated team. Our Awareness Administrator will take pride in what they do and enjoy a challenge. You will have a flexible approach and a can-do attitude. You will need enthusiasm and energy and the ability to motivate yourself to complete all the relevant tasks in each time frame to support the department. If you are looking to step into the financial crime world, this would be a great way to take your first step. Main Responsibilities As a Financial Crime Awareness Administrator, you will be responsible for the identification, organisation & support for training events & Supporting materials. You will support the co-ordination & management of the planning & organisation of

Responsibility: we have a great opportunity here at Skipton Building Society in a brand-new role as a Financial Crime Awareness Administrator, the key output for this role will be to support and co-ordinate financial crime awareness programmes activities across the Society and external partners, you will work closely with the Financial Crime Trainer and be at hand to support them with any administration tasks, we are looking for a real team player, someone who enjoys working as part of a vibrant, busy, and highly motivated team

Requirements: to thrive under pressure and work to tight deadlines

part-time

Benefits: mutual

Software: word

Job position: administrator

2023-03-14

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SQUARE ONE PHARMA RESOURCES	11800 £	8308 £ 25000 £
KM EDUCATION RECRUITMENT	11583 £	8308 £ 25000 £
PEOPLEWORKS	9000 £	8308 £ 25000 £
EAMES CONSULTING	9000 £	8308 £ 25000 £
DAVANTI SOLUTIONS	9000 £	8308 £ 25000 £
GREENWICH & BEXLEY COMMUNITY HOSPICE	8771 £	8308 £ 25000 £
CHISHOLM HUNTER HOLDINGS	8308 £	8308 £ 25000 £

Job title	National average salary	Average salary in this position	Average salary in this company	Average salary in this position in the country
customer service	2950 £	1864 £	3361 £	1970 £
administrator	2950 £	1767 £	3361 £	2024 £
branch manager	2950 £	3694 £	3361 £	2894 £
customer service adviser	2950 £	1791 £	3361 £	1815 £
developer	2950 £	1694 £	3361 £	5467 £
financial accountant	2950 £	3594 £	3361 £	4110 £
head of finance	2950 £	3850 £	3361 £	5861 £
manager	2950 £	4458 £	3361 £	3876 £
mortgage advisor	2950 £	2924 £	3361 £	3077 £
user experience designer	2950 £	3333 £	3361 £	4989 £
user researcher	2950 £	4000 £	3361 £	6338 £

Salary at SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION

Earnings on positions in SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION

SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION is looking for employees for positions:

customer service adviser

Responsibility

Requirements

Benefits

Earnings for position customer service adviser

Current offers for the position:

Customer Service Adviser Skipton

Customer Service Adviser Skipton

Customer Service Adviser Skipton

Digital Customer Service Adviser Skipton

Customer Service Adviser Skipton

Salary in other companies in the position customer service adviser

customer service

Responsibility

Benefits

Trade

Earnings for position customer service

Current offers for the position:

Customer Service Consultant Croydon

Customer Service Consultant (Branch Support) Croydon

Customer Service Consultant Otley

Customer Service Consultant Otley

Customer Service Consultant Bradford

Salary in other companies in the position customer service

customer service

Responsibility

Benefits

Trade

Earnings for position customer service

Current offers for the position:

Customer Service Consultant Croydon

Customer Service Consultant (Branch Support) Croydon

Customer Service Consultant Otley

Customer Service Consultant Otley

Customer Service Consultant Bradford

Salary in other companies in the position customer service

audit manager

Responsibility

Requirements

Benefits

Current offers for the position:

Assistant Audit Manager Skipton

Assistant Audit Manager Skipton

Assistant Audit Manager Skipton

Assistant Audit Manager Skipton

Assistant Audit Manager Skipton

Salary in other companies in the position audit manager

administrator

Responsibility

Benefits

Earnings for position administrator

Current offers for the position:

Administrator Skipton

Administrator Skipton

Financial Crime Awareness Administrator Skipton

Salary in other companies in the position administrator