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SK CHASE is looking for employees for positions:
helpdesk administrator
helpdesk administrator
Responsibility
tracking delivery queries for vouchers
creating logins for new users/helping with any login queries
loading gift voucher experiences on behalf of our hotel clients
creating campaigns on behalf of clients for key gifting dates such as Black Friday and Christmas
adding Google Analytic tracking code to clients’ sites
first response to email and telephone queries regarding gift vouchers that have been purchased via our system including extensions, refunds, amending personal messages, checking payment details, ordering replacement gift vouchers
responding to common help-desk queries including helping our clients use the system, manipulating and emailing reports