SIMPLY SAAB  Salary

14 QUEEN SQUARE BATH BA1 2HN UNITED KINGDOM

SIMPLY SAAB
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SIMPLY SAAB is looking for employees for positions:

customer service advisor

Working hours

  • full-time

Responsibility

  • greet customers and provide excellent customer service
  • listen to customer concerns and accurately diagnose vehicle issues
  • provide recommendations for necessary repairs and services
  • prepare accurate estimates for repairs and communicate them to customers
  • schedule appointments and manage the service department's workflow
  • coordinate with technicians to ensure timely completion of repairs
  • maintain accurate records of customer interactions and transactions

Education

  • A-Level or equivalent

Requirements

  • strong knowledge of automotive repair
  • proficiency in cash handling and processing payments
  • familiarity with auto body repair techniques and terminology
  • ability to effectively communicate technical information to customers
  • knowledge of transmission, diesel engine, brake, air brake, shocks/struts, oil change, and suspension systems
  • excellent problem-solving skills and attention to detail
  • strong organizational and time management abilities
  • customer service: 2 years