SHUTTERLY FABULOUS

Responsibility

• new business opportunity with a successful company with a support network and brand recognition
• plantation Shutter Surveyor and Installer
• plantation Shutter Installer and Surveyor - Self Employed
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• representing Shutterly Fabulous in the SE LONDON area
• representing Shutterly Fabulous in the SOUTH EAST LONDON area
• representing Shutterly Fabulous in EXETER, PLYMOUTH, FALMOUTH & surrounding areas
• representing Shutterly Fabulous in GLASGOW & surrounding areas
• representing Shutterly Fabulous in FALKIRK, CUMBERNAULD & surrounding areas
• representing Shutterly Fabulous in the UB & HA LONDON areas
• representing Shutterly Fabulous in LEICESTER & surrounding areas
• conducting in-home consultations with customers to measure and survey their windows for plantation shutters
• representing Shutterly Fabulous in NEWCASTLE UPON TYNE, DURHAM, MORPETH, & surrounding areas
• meeting customers while providing a friendly and helpful service
• providing accurate quotes to customers and answering any questions they may have about our products and services
• undertaking on-site design consultations at customers’ homes
• installing plantation shutters to the highest standard, ensuring customer satisfaction and promote repeat business
• measuring for and fitting plantation shutters
• measuring for and installing plantation shutters
• maintaining a professional and courteous manner with customers at all times
• being open to personal and career growth within a growing organisation
• adhere to our service level agreement to guarantee industry leading customer service
• following our established processes and procedures to ensure consistency and quality of service
• join our team to become a part of a successful and growing business
• new Business Opportunity

Requirements

• shutter or Blinds: 2 years
• shutters, Blinds, or Carpentry: 2 years
• carpentry: 2 years

Benefits

• company car

Earnings for position surveyor

Responsibility

• providing first-class customer service by telephone, email, social media and online chat
• follow up with customers to answer queries and convert sales opportunities
• accurately responding to customer queries and requests within the stated SLA
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• working closely with our Aftercare and Logistics departments to ensure the end-to-end customer journey is positive and memorable

Requirements

• at least 2 years’ experience in a Customer Service based role
• passion for customer service
• ideally 1 years' experience in an administrative and/or telephone-based role
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• communication & Interpersonal Skills
• diary management and planning experience
• administration with excellent attention to detail
• experience of sales, converting opportunities and providing quotations
• ability to work as part of a team
• positive, hardworking attitude
• ability to remain calm and controlled
• competency with numbers and metric measurements
• customer service: 2 years