SERVICES MT in Bristol Salary
THE BRISTOL OFFICE, 2ND FLOOR 5 HIGH STREET WESTBURY ON TRYM BRISTOL BS9 3BY ENGLAND
TIN: 13703651
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Earnings on positions in SERVICES MT
SERVICES MT is looking for employees for positions:
customer service representative
Working hours
- part-time
Responsibility
- enter repair estimates into our internal system, ensuring accuracy and attention to detail
- generate and send email notifications to customers, providing repair estimates including cost breakdown and required repairs
- serve as the primary point of contact for customers' inquiries, addressing concerns and providing clarifications regarding repair estimates
- collaborate with our repair technicians and internal teams to ensure seamless communication and efficient resolution of any issues or delays
Salary
- salary
Education
- GCSE or equivalent
Requirements
- excellent communication skills, both written and verbal, with the ability to effectively convey technical information in a clear and concise manner
- strong attention to detail and accuracy, particularly when entering data and providing repair estimates
- exceptional problem-solving abilities, with the capacity to understand and address customer concerns promptly and effectively
- proficiency in using computer systems and software, including customer relationship management tools, repair tracking systems, and email communication platforms
- strong organizational skills, with the ability to manage multiple tasks simultaneously and prioritize workload efficiently
- A proactive and customer-centric mindset, with a passion for delivering high-quality service and building positive customer relationships
- previous experience in a customer service role is highly desirable, particularly in a related industry such as repair services, retail, or customer-focused environments
- customer service: 1 year