SERVICE MY CAR HOLDINGS Salary
44A ST. HELENS ROAD BOLTON BL3 3NH ENGLAND
TIN: 13250951
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Earnings on positions in SERVICE MY CAR HOLDINGS
SERVICE MY CAR HOLDINGS is looking for employees for positions:
service advisor
Working hours
- full-time
Requirements
- high School diploma or equivalent
- more education or experience may be preferred
- clear and fluent communication skill
- proficient in MS Office
- data Oriented and able to make reports
- must be an Active Listener, Exceptional customer service skills with professional manner
- strong typing skills
- extensive knowledge of automotive industry and parts
Responsibility
- must have experience at a dealership level
- ensuring that clients feel supported and valued
- providing excellent and consistent customer service
- engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- route calls to appropriate resources/Persons
- follow up customer calls where necessary
- maintain call logs and reports
- answering or making calls to customers to learn about and address their needs, Bookings, complaints, or other issues with products or services