SERVICE 4 SERVICE  Salary

ALFA HOUSE MOLESEY ROAD WALTON-ON-THAMES KT12 3PD

SERVICE 4 SERVICE
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SERVICE 4 SERVICE is looking for employees for positions:

customer services manager

Working hours

  • full-time

Responsibility

  • be responsible for the administration of central email addresses and action/delegate as required
  • manage all range of customer accounting enquiries into the office via telephone or email
  • handle customer complaints & queries, with the flexibility to establish a new model for proactive customer relationships
  • be the central communication point for written correspondence to and from our customers
  • liaise on a daily basis with our network of service centres
  • handle invoices for service centres and customers
  • support the management team to optimise processes and develop and implement best practices, based on company guidelines for the Customer Service Model
  • process payments