SENSE IT SUPPORT AND SERVICES  Reviews

Hello! The company is seeking a 2nd Line Support Engineer to provide IT support and solutions to small and medium-sized businesses. The successful candidate will be responsible for diagnosing and resolving technical issues, handling escalated calls, and providing support to customers via telephone, email, and remote control. Desired skills include 2-4 years of experience in a second-line technical support role, knowledge of Microsoft 365 and Exchange email services, and strong troubleshooting skills. The job offers a salary range of £27,000.00-£32,000.00 per year. Could you please provide more information about the working hours and any additional benefits offered by the company?