SEMANTICS 21

Responsibility

• deliver technical support and training, ensuring service quality is embedded as standard within the customer experience
• lead and contribute to the development and delivery of training programmes
• support software testing from a User perspective
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• work with Users to gain insight into their needs within the sector that you can then feed into our development activities

Requirements

• self-starting, diligent, enthusiastic, and professional. Able to work with agility, adapting to changing priorities as required
• excellent problem-solving ability
• excellent written and oral communication skills
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• strong interpersonal skills, and a cooperative attitude
• understand new software quickly
• eligible to work in the UK
• ensure that users work effectively with our products
• digital forensics: 1 year
• technical support: 1 year
• support users who experience technical issues, by diagnosing problems, helping to solve them and sharing best practices. Using your knowledge of gold standard customer support
• software development: 1 year
• software testing: 1 year

Earnings for position technical support engineer

Requirements

• self-starting, diligent, enthusiastic, and professional. Able to work with agility, adapting to changing priorities as required
• excellent problem-solving ability
• excellent written and oral communication skills
  Show more +5
• strong interpersonal skills, and a cooperative attitude
• understand new software quickly
• eligible to work in the UK
• ensure that users work effectively with our products
• support users who experience technical issues, by diagnosing problems, helping to solve them and sharing best practices. Using your knowledge of gold standard customer support