SEKURA GLOBAL  Salary

ASPEN HOUSE STEPHENSON ROAD SEVERALLS INDUSTRIAL PARK COLCHESTER CO4 9QR UNITED KINGDOM

SEKURA GLOBAL
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SEKURA GLOBAL is looking for employees for positions:

customer service representative

Working hours

  • full-time

Language

  • english

Responsibility

  • sekura Global is an expert provider of innovative loss prevention solutions specializing in security tags
  • our mission is to be the world’s most innovative global retail security provider
  • we are seeking an experienced Customer Service Representative to join our fast-growing team
  • manage customer accounts and build, maintain, and grow long-term relationships with all customers
  • this position will be based in our Colchester office with primary responsibility to provide outstanding customer account management
  • leads customers and sales through business reviews and regular reporting and communications
  • we partner with large retailers to develop discreet, easy to use products that offer a high level of security, protection, and peace of mind
  • process and oversee product returns

Education

  • extensive account management and order processing experience including experience balancing multiple tasks and customer needs simultaneously
  • self-motivated with a positive can-do attitude and the ability to be flexible in a fast-paced dynamic environment
  • team player with ability to work well with customers and colleagues at all levels
  • highly organized with strong attention to detail
  • authorization to work indefinitely without restriction or sponsorship
  • 3+ years prior customer service experience

Requirements

  • extensive customer account management and order processing experience including experience balancing multiple tasks and customer needs simultaneously
  • business to business customer service & account management: 2 years
  • 2+ years prior customer service experience