SCOTT DIRECT

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UNIT 7 HALBEATH INTERCHANGE BUSINESS PARK KINGSEAT ROAD HALBEATH DUNFERMLINE KY11 8RY
TIN: SC152342
Wholesale & Retail Trade
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Salary at SCOTT DIRECT

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SCOTT DIRECT is looking for employees for positions:

customer service administrator

Responsibility
  • scott Direct - E-commerce Customer Service Administrator
  • \* Please note this is not a social media marketing role but predominantly an E-Commerce Customer Service Administrator role. \
  • we are going through a period of exciting change & expansion and have an opening for a full time E-Commerce Customer Service Administrator
    Show more +5
Requirements
  • previous experience in an E-Commerce Customer Service role
  • previous experience of Magento 2 & eBay
  • preferably educated to HND level in relevant subjects i.e., E-commerce, Business, Administration
    Show more +4
Current offers for the position:

E-commerce Customer Service Administrator Grangemouth

Scott Direct - E-commerce Customer Service AdministratorWe are going through a period of exciting change & expansion and have an opening for a full time E-Commerce Customer Service Administrator. This is an entry level position where the suitable candidate will be given an opportunity to learn and develop their skills further within the role & team structure while answering directly to the E-Commerce Director.\* Please note this is not a social media marketing role but predominantly an E-Commerce Customer Service Administrator role. \*Summary of roleHandling phone calls & emails from B2C & eBay customersHandling any order, payment or delivery issuesHandling, progressing back orders & processing returnsLiaise with internal resources from other dept’s including sales, purchasing & warehouse when required while working within the E-Commerce teamMonitoring & responding to website live chat enquiresMonitoring our reviews platform with responses to company or product reviewsResponding to Social Media enquiresUpdating content & posts on social media platforms (Facebook, Instagram & LinkedIn)Assist with creating banners, images for use on the website or social media (using products like Photoshop & Illustrator)Investigate, report & offer solutions to any operational / process / technical issuesAssist with the testing and deployment of functional projects / improvementsThrough time you will progress to learn other areas within the E-Commerce Dept & provide back up to the team when requiredKey Attributes RequiredPrevious experience in an E-Commerce Customer Service rolePreferably educated to HND level in relevant subjects i.e., E-commerce, Business, AdministrationGood communicator with an outgoing personality with a high level of customer care and problem solving

Responsibility: scott Direct - E-commerce Customer Service Administrator, we are going through a period of exciting change & expansion and have an opening for a full time E-Commerce Customer Service Administrator, this is an entry level position where the suitable candidate will be given an opportunity to learn and develop their skills further within the role & team structure while answering directly to the E-Commerce Director, \* Please note this is not a social media marketing role but predominantly an E-Commerce Customer Service Administrator role. \
Requirements: previous experience in an E-Commerce Customer Service role, preferably educated to HND level in relevant subjects i.e., E-commerce, Business, Administration, good communicator with an outgoing personality with a high level of customer care and problem solving, very close attention to detail & high calibre of literacy skills
full-time | Permanent
Salary: salary
Software: microsoft Office, illustrator, photoshop, excel
Job position: customer service administrator
2023-07-24

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machine operator

Responsibility
  • scott Direct are looking for Full Time Embroidery Machine Operator to join our busy Grangemouth Site
Requirements
  • previous experience of operating embroidery equipment would be an advantage
  • 2.1 The ideal candidate will have a minimum of 2 years’ experience of operating embroidery machines on a variety of garments, ranging from high value clothing items to industrial work wear & health and safety clothing
  • machinist: 2 years
Current offers for the position:

Embroidery Machine Operator Grangemouth

About usScott Direct Limited is a small business in Grangemouth. We are professional, agile, innovative, and our goal is to Scott Direct is a UK distributor of specialist protective workwear, uniforms, and branded clothing, PPE, Hand and Power Tools. www.scottdirect.com The experienced team have an exceptional knowledge of UK industry’s protective clothing requirements. Working closely with diverse markets including oil and gas, energy, emergency services, healthcare, and construction, this experience informs a growing customer base in relation to specialist protective clothing, professional workwear and textile solutions to meet customers’ bespoke requirements..Our work environment includes:Modern office settingScott Direct are looking for Full Time Embroidery Machine Operator to join our busy Grangemouth Site.To provide high-quality output of garments in applying a logo via embroidery machinery or heat transfer. The role requires particular attention to detail in the quality of finished garments. Reporting to the Garment Decoration Manager, the successful applicant will check job sheets for relevant information including, logos, sizes, colour and products. You will then check the correct garments, load templates on the computer systems, frame garments ready for embroidering, set the embroidery machine to the correct functions and load with the correct colour threads and needles. The role also includes cleaning and oiling machinery to maintain best practice and checking quality on finished garments.Principal Accountabilities1* Experienced embroidery Machinist required for a busy embroidery department.*1.2 Performance will be measured based on the quality of output & the volume of output.2 Skills & Experience2.1 The ideal candidate will have a minimum of 2 years’ experience of operating embroidery machines on a variety of garmen

full-time | Permanent
Responsibility: scott Direct are looking for Full Time Embroidery Machine Operator to join our busy Grangemouth Site
Requirements: 2.1 The ideal candidate will have a minimum of 2 years’ experience of operating embroidery machines on a variety of garments, ranging from high value clothing items to industrial work wear & health and safety clothing, previous experience of operating embroidery equipment would be an advantage, grangemouth: reliably commute or plan to relocate before starting work, machinist: 2 years
Job position: machine operator
2023-10-10

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customer service advisor

Current offers for the position:

Service Centre Customer Advisor Grangemouth

Job Title: Service Centre Customer Advisor Salary: TBC Hours: 08:30 - 17:00, Monday - Friday Site: Grangemouth, Scott Direct An exciting opportunity has arisen for a Service Centre Customer Advisor within our Grangemouth site. Reporting to the Operations Director, you will ensure efficient and accurate processing of customer enquiries for standard stock and quotation & procurement of special stock items whilst maintaining the highest level of customer service. There will be a requirement for product sourcing for tender opportunities and also some escalation management and resolution from the day to day business whilst maintaining the highest level of customer service coupled with a “can do” positive attitude. The role; You will ensure 1st class customer service to both internal and external customers, to quote product to meet customer requirements within the framework of the Company’s ethos, ensure the log and monitoring of all customer calls as appropriate and building relationships with customers and team members. Performance Measures Positive telephone call handling. Accurate quotation processing in the required timeframe Attention to detail when selecting items for quote or tender to ensure they reach required standards. Margin attained on specials and non-agreed items. You will have previous experience within a similar industry, demonstrate high levels of customer service and have an eye for detail. For this role you must have an excellent telephone manner and be able to multi-task. You must be literate in Microsoft office programmes and have strong prioritisation skills. Being positive, confident and holding a flexible work ethic is key to success. Who we are: Scott Direct is an industrial and MRO specialist, offering a complete range of quality products and technical and procurement management services.

full-time
Responsibility: site: Grangemouth, Scott Direct, you will ensure 1st class customer service to both internal and external customers, to quote product to meet customer requirements within the framework of the Company’s ethos, ensure the log and monitoring of all customer calls as appropriate and building relationships with customers and team members, accurate quotation processing in the required timeframe
Salary: salary
Software: microsoft Office
Job position: customer service advisor
2023-01-26

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logistics manager

Current offers for the position:

Warehouse Hub and Logistics Manager Grangemouth

Position Warehouse Hub and Logistics Manager Report to Operations Director The opportunity has arisen for the role of Warehouse Hub and Logistics Manager. Your Role We are looking for a strong team player with great leadership skills, and a data-driven mentality to empower their staff to take a proactive role in the success of the business driving processes through continual improvement and adhering to our Integrated Management System. The successful candidate will ensure goods In operate efficiently and stock is received, located and rotated as required and assemblies are checked and receipted efficiently and all housekeeping routines followed at the end of pallet book in. They will also oversee branch Health and Safety all whilst ensuring first class service to both Internal and external customers. As a Warehouse Hub and Logistics Manager, you will have previous warehouse experience in a similar role, you should be flexible in your approach within this fast paced environment working collaboratively with the Cross Functional Management Team to drive business improvements. Excellent attention to detail and competency in decision making and problem solving is key to success. Full job description can be provided upon request. Who we are: Scott Direct is an industrial and MRO specialist, offering a complete range of quality products and technical and procurement management services. As an independent distributor, assured to ISO9001:2015 and ISO14001:2015 standards, Scott Direct has developed its comprehensive offering of safety equipment and corporate branded workwear, PPE, hand and power tools. We add value to customers as a trusted supply chain partner. Scott Direct distributes throughout the UK, ROI and Europe from its 40,000 sq.ft. distribution hub and workwear manufacturing and branding facility in central Scotland, as well as serving local business from its trade counte

full-time
Job position: logistics manager
2022-11-23

Warehouse Hub and Logistics Manager Grangemouth

Position Warehouse Hub and Logistics Manager Report to Operations Director The opportunity has arisen for the role of Warehouse Hub and Logistics Manager. Your Role We are looking for a strong team player with great leadership skills, and a data-driven mentality to empower their staff to take a proactive role in the success of the business driving processes through continual improvement and adhering to our Integrated Management System. The successful candidate will ensure goods In operate efficiently and stock is received, located and rotated as required and assemblies are checked and receipted efficiently and all housekeeping routines followed at the end of pallet book in. They will also oversee branch Health and Safety all whilst ensuring first class service to both Internal and external customers. As a Warehouse Hub and Logistics Manager, you will have previous warehouse experience in a similar role, you should be flexible in your approach within this fast paced environment working collaboratively with the Cross Functional Management Team to drive business improvements. Excellent attention to detail and competency in decision making and problem solving is key to success. Full job description can be provided upon request. Who we are: The Scott Group is a family business, operating several distinct business units, which together deliver a wide range of goods and services to industrial and manufacturing markets throughout the UK: manufactured and reconditioned pallets, timber packaging, agricultural boxes, industrial supplies, hand and power tools, workwear, PPE, safety equipment, premium apparel & professional protective clothing manufacture and property services. From a single site family-run sawmill in Scotland, we have grown Scott Group organically and through acquisition over the last 33 years to become the UK’s leading, most innovative manufacturer and supplier of sustainable timber palle

full-time
Job position: logistics manager
2022-11-23

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