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SASSY DOG GROOMERS is looking for employees for positions:
dog groomer
dog groomer
Responsibility
perform grooming services including bathing, brushing, clipping, and styling pets according to breed standards and client preferences
assess the condition of pets' coats and skin, identifying any health issues that may require veterinary attention
handle pets safely and compassionately during grooming procedures, ensuring their comfort and minimising stress
maintain cleanliness and organisation of the grooming area, including tools and equipment
communicate effectively with pet owners regarding grooming options, aftercare, and any observed health concerns
provide exceptional customer service by building rapport with clients and addressing their needs promptly
upselling of additional services, products to enhance the dog & Clients Experience
assist in managing appointments and scheduling for grooming services as needed & keeping clients records uptodate
Requirements
strong understanding of animal behaviour and handling techniques to ensure safety for both pets and staff
excellent customer service skills with the ability to communicate effectively with pet owners
capability to perform heavy lifting as required when handling larger breeds or multiple pets
A genuine passion for animal welfare and a commitment to providing high-quality care
previous experience in pet grooming or animal care is preferred; this position requires a Ofqual Regulated AIM/OCN, iPET or City & Guilds Level 3 Diploma or higher Qualification