SALESUPPLY UK  Salary

5 STATION COURT STATION LANE NORWICH NR9 3AY ENGLAND

SALESUPPLY UK
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SALESUPPLY UK is looking for employees for positions:

customer service advisor

Education

  • GCSE or equivalent

Responsibility

  • communicate with the head offices of relevant clients across Europe to escalate and resolve customer queries
  • assist in the onboarding of new clients
  • support the training of new personnel
  • maintain and update all relevant sources of client information, including company manuals
  • serve as the first point of contact for our clients, delivering excellent customer service in line with client requirements and internal KPIs
  • respond to customer calls, emails and chats promptly, aiming to resolve issues at the first point of contact while recognizing when to seek further advice or escalate to the client

Requirements

  • customer service: 1 year