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SADLER RECRUITMENT is looking for employees for positions:
service engineer
service engineer
digital marketing manager
systems engineer
technical engineer
intelligence analyst
senior systems engineer
network engineer
data scientist
business manager
Requirements
active Directory
microsoft Office
service Levels
windows Azure
online Help
training and experience in Microsoft Azure and Office 365
greater Azure admin permissions - including advanced training on supporting Teams, Sharepoint and CRM
training and experience in Microsoft Dynamics CRM and other industry-leading applications
Responsibility
investigate performance issues and develop fixes to support BAU activity
investigate Azure-related issues and develop fixes to support BAU activity using Azure Virtual Desktop
investigate CRM issues
create and maintain high-quality documentation
ensure systems changes and fixes align with agreed principles and standards
the role is responsible for handling escalated issues from the first line and working with the third line and third parties to resolve reported issues
undertake detailed triage activities on Infrastructure incidents to provide full information to resolve
you will be able to support the business ensuring issues are resolved in a timely and efficient manner and that service delivery is not impacted will ensure business and colleague needs are met