delivering exceptional customer service, through all channels of customer communication. Including email, telephone and through our communications portal
being diligent with stock, making sure that it is processed correctly, organised, neatly stored, accurate and taken care of
stock logistics management - through processing deliveries and intershop transfers
ensuring customer returns are monitored and processed in a timely manner to provide our customers with a good returns experience
understanding product information and promotions for customer service purposes
understanding and staying true to Run 4 It’s brand tone of voice, culture, vision and values when engaging with team members and customers
providing a prompt fulfilment service with high standards of presentation and care and ensuring that all Run4It fulfilment locations are doing the same
packing standards
Requirements
logistics, Customer service and Administration: 1 year
logistics: 1 year
job Type: Part-time
customer service: 1 year
pay: £12.25 per hour
expected hours: 12 per week
Changes in earnings for the position customer service assistant