RUG ARTISAN

Responsibility

• managing company correspondence, including phone calls and emails
• overlooking customer data, enquiries and designing office workflow, providing feedback to improve internal performance
• performing data entry roles, including updating records and databases
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• managing inventory of stock and equipment to ensure smooth office operations
• perform basic customer service functions, like answering questions or responding to inquiries
• manage order delivery timeliness
• compile sales reports and monitor sales efforts
• become experts on company product and service offerings
• update databases and customer records
• communicate customer feedback
• exceptional leadership, organisational and time management skills
• presentation skills and customer services knowledge
• outstanding verbal and written communication skills