RSA NORTHERN IRELAND INSURANCE Salary
ARTOLA HOUSE 91-97 VICTORIA STREET BELFAST BT1 4PB NORTHERN IRELAND
TIN: NI039814
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Earnings on positions in RSA NORTHERN IRELAND INSURANCE
RSA NORTHERN IRELAND INSURANCE is looking for employees for positions:
claims handler
Responsibility
- reviewing allocated cases and achieving settlement within designated personal authority level, in line with established standards, procedures and guidance provided
- handling standard and non-conventional cases
- identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately
- managing customer interactions in an efficient, courteous, and timely manner in order to deliver high standards of customer satisfaction
- organising and using approved internal and/or external suppliers to ensure repair, replacement and supply of appropriate goods and services to customers
- undertaking any other duties reasonably required as deemed appropriate within the scope of the role
- this Senior Injury & Liability Claims Handler role involves handling standard and non-conventional cases using agreed claims processes to achieve settlement and business objectives
Requirements
- must have a minimum 2-3 years Liability / Injury claims handling experience
- have exposure to both personal and commercial vehicles
- progression with CII , APA or CIP exams