ROCKETT ST GEORGE

Responsibility

• press & Business Profile Communications
• read key magazines and newspapers on a monthly basis, identifying trends, missed opportunities and key press contacts. Report findings to Marketing Manager, Buying Team and Business Directors on a monthly basis
• meet with the product & photography team on a weekly basis to oversee the arrival of new product and check key information including quality, measurements, materials and care instructions
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• write and regularly update blog content across the website, ensuring that images used on the blog contain alt tags
• focus: Product copywriting, press, business and brand communications

Requirements

• proven experience in PR
• good understanding of SEO copywriting
• proven experience in Creative Copywriting / Blog Writing
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• strong written and verbal communication skills
• proven experience in Response Source & Press Loft Software
• ability to multi-task and prioritise tasks
• ability to work to tight deadlines and achieve targets
• IT Literacy
• copywriting: 1 year

Earnings for position pr executive

Responsibility

• 2nd October 23 to 29th February 24
• responding to enquiries on delivery timing and charges
• managing customer complaints
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• managing customer complaints, liaising with other departments to ensure queries are dealt with in a timely fashion
• acknowledging and responding to all courier queries and following it up with the relevant courier
• providing information on products and delivery services
• providing up to date lead times for customers
• job Summary

Requirements

• out of Stock process
• customer returns and replacements
• warehouse Sales
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• website amendments
• stock Checks
• working closely with the dispatch and warehouse teams
• liaising with our suppliers regarding stock, orders and lead times
• customer service: 1 year
• DPD exceptions
• trustpilot reviews

Responsibility

• rockett St George is an online emporium selling an eclectic range of industrial inspired furniture, lighting and homewares
• we are an innovative, digitally native, lifestyle brand that offers a curated selection of quirky but cool furniture and homeware
• the brand is known for its distinctive style that aims to inspire and delight
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• managing day-to-day running of HR department
• providing a welcoming and friendly HR service to all employees, answering queries in a timely and professional manner
• the brand prides itself on its strong identity and instantly recognisable style
• operating an open-door HR department; on-hand to assist on all people-related queries
• focus: Overseeing the day to day running of the HR function, supporting managers and staff
• job Summary
• ensuring all HR administration is up-to-date and compliant, especially focusing on employee records
• the HR Manager is responsible for overseeing all HR processes and policies at Rockett St George
• location: Ditchling
• monitoring the HR inbox, replying to queries as appropriate
• basis: Full-time
• reviewing, researching and developing HR policies and procedures to assist in business operations and supporting business requirements
• reporting to: Directors
• additionally, you will create an inviting environment for employees within the business, operating an open-door policy to anyone who needs support
• ad-hoc HR duties as necessary
• recruitment and Selection
• leading on recruitment, collaborating with hiring managers to recruit effectively
• you will lead on creating a paperless HR department, ensuring that processes are conducted digitally throughout the employees lifecycle
• liaise sparingly with agencies, ensuring that recruitment costs are kept to a minimum
• you will drive recruitment, and will advise on retention of staff, developing initiatives to increase engagement and reduce turnover
• create and maintain a positive applicant experience
• as a standalone HR practitioner, you will ensure that managers are supported in all people and employee relations issues, and will coach them through HR processes
• minimise our time to hire, ensuring that we recruit efficiently and effectively
• utilise our ATS

Responsibility

• check the customers delivery method
• palletise large orders and seal all orders in shrinking plastic to ensure safety
• be responsible to escalate awareness of any stock discrepancies found
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• ensure stock in Warehouse is kept tidy
• check to ensure all items on customer orders are correct and fulfilled
• ensure Quality Control Process is followed to check the customer order is correct
• you will take care of your own health and safety and that of others who may be affected by your actions at work, along with adhering to the company’s legal requirements for Health and Safety
• ensure quantity of stock is checked against internal stock management system

Requirements

• warehouse experience: 1 year

Responsibility

• additional Responsibilities

Requirements

• management: 1 year
• customer Service: 1 year