REVOLVE Salary
Birmingham
2A BLACKTHORN HOUSE ST. PAULS SQUARE BIRMINGHAM B3 1RL ENGLAND
TIN:
09686330Earnings on positions in REVOLVE
Earnings on positions in REVOLVE
Average salary in this position
Average salary in this position in the country
customer service representative
2400 £
-16%
2027 £National average salary
2950 £
Average salary in this company
2400 £
REVOLVE is looking for employees for positions:
customer service representative
Language
- english
- spanish
Responsibility
- essential Duties and Responsibilities include the following. Other duties may be assigned
- answering inbound telephone calls and providing excellent customer support
- responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism
- responsible for researching and resolving complaints to ensure customer retention and satisfaction
- follow up on all written correspondence and escalate to customer service manager on duty as necessary
- coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction
Requirements
- excellent English and Spanish spoken and written language skills
- working knowledge of website navigation
- ability to work in a team environment
- high School Diploma
- ability to give and receive honest and direct feedback
- ability to work autonomously in a virtual environment
- strong customer orientation with desire and willingness to help
- must be reachable and available by telephone, email, and instant message during work hours