REVOLVE Salary
Birmingham
2A BLACKTHORN HOUSE ST. PAULS SQUARE BIRMINGHAM B3 1RL ENGLAND
TIN: 09686330
Earnings on positions in REVOLVE
REVOLVE is looking for employees for positions:
customer service representative
Language
- english
- spanish
Responsibility
- essential Duties and Responsibilities include the following. Other duties may be assigned
- answering inbound telephone calls and providing excellent customer support
- responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism
- responsible for researching and resolving complaints to ensure customer retention and satisfaction
- follow up on all written correspondence and escalate to customer service manager on duty as necessary
- coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction
Requirements
- excellent English and Spanish spoken and written language skills
- working knowledge of website navigation
- ability to work in a team environment
- high School Diploma
- ability to give and receive honest and direct feedback
- ability to work autonomously in a virtual environment
- strong customer orientation with desire and willingness to help
- must be reachable and available by telephone, email, and instant message during work hours
Earnings on positions in REVOLVE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2400 £