RESPONSIBLE LENDING Salary
PRINCESS COURT 23 PRINCESS STREET PLYMOUTH PL1 2EX ENGLAND
TIN: 09801855
RESPONSIBLE LENDING Premium profile inactive Premium profile inactive
Earnings on positions in RESPONSIBLE LENDING
RESPONSIBLE LENDING is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Language
- english
Responsibility
- handling incoming and outgoing calls efficiently, providing accurate and informative guidance/resolutions to customers questions
- build positive rapport with customers, providing excellent customer service in each interaction
- complete all administrative duties relating to enquiries
- processing changes when requested to customer cases, verifying accuracy of data provided
- respond to mortgage management requests e.g. providing annual statements, property information checks, tariff of charges
- ensure compliance with all internal procedures and key regulatory rules at each customer interaction
- support with the testing of new products and changes within internal systems where required
- keep up to date with internal training and e-learning, as well as being pro-active in your own personal development
Requirements
- excellent customer service
- experience working in a regulated environment
- polite and friendly telephone manner
- positive and pro-active attitude to work and your own development